Team management : - Lead account team throughout the end-to-end client-serving process.- Responsible for planning team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target.
Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution) : closely monitor the performance of projects, responsible for quality and output of internal team problem solving, discussing weekly / monthly / end-of-project performance review with the client.
Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives.
Strongly follow business processes to enhance the company’s CRM system performance.- Always-on improving leadership to catch up promotion process.
Project management : - Responsible for on-time delivery and quality of proposal by ensuring account team understand client’s brief;
leading brainstorming session to form direction, ideas, tactics; supporting Account Executives in conducting a detailed analysis of client, products, target audience;
and delivering tailored solutions that meet client’s specific needs.- Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company.
Weekly one on one meeting with Account Director to reviews key projects and strategic clients.Account management : - Act as a senior client representative : responsible for developing and maintaining the relationship with client’s key decision-makers, understanding client’s needs, and objectives, ability to provide insightful advice to senior clients and promote the expansion of business.
Develop new business with existing clients or identify areas to improve the sale quotas.- Build and maintain strong client relationships that will assist in project development as well as impacting future business opportunities.
Corporate task : - Implement performance management practices, processes and measures.- Build up company portfolio following industries & solutions.
Work on company projects to build up company process & knowledge library.- Contribute to building company’s strategy for Yearly & Quarterly plans.
At least 2 years of experience as Account Manager / relevant position- Account management experience in an Advertising / Marketing / Digital Agency- Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)- Effective team management capabilities- Excellent project management skills, able to manage multiple client projects and initiatives- Significant experience in professional client relationship management- Excellent communication & presentation skills in both Vietnamese and English- Advanced Microsoft Office skills, especially Powerpoint and Excel- Attractive and competitive income.
Attractive remuneration and benefits.- Full package benefits for employees in accordance with Labor Law.- Allowances : birthday, company trip.
Opportunities to be trained by professional co-workers.- Thirteenth-month salary.- Chances to upgrade the level and salary during working.