Service Manager
Monroe Consulting Group Vietnam
Hồ Chí Minh
2 ngày trước
source : Tuổi Trẻ

Mô tả Công việc

Company Profile :

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a MNC cooperation that provides Food and Beverage processing solutions worldwide.

Job Summary :

Our highly respected client is looking for an energetic and qualified Onsite Service Manager who will be responsible for performing on-site routine services including installation, maintenance, repairing and overseeing the scheduling and training of field service representatives.

Job Responsibilities :

  • Be responsible for lead the service technician team to meet daily service maintenance and repair needs of the customer's equipment.
  • Travel to customer's site to assist in on-site services.
  • Build effective service team.
  • Be responsible for mechanical and electrical assembly, installation, and commissioning of equipment.
  • Train customers to operate, maintain and optimize equipment performance.
  • Identify the training needs and organize the training programs for Field Service Engineers
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Comprehend customer requirements and make appropriate recommendations / briefings.
  • Handles service contracts and directs support services.
  • Build positive relationships with customers, support sales team in selling equipment and services
  • Yêu Cầu Công Việc

  • Engineering background is must (Electrical, Mechanical, electronics or instrumentation)
  • At least 5-7 years of experience working as Field Service Engineer in MNCs environment
  • Profound knowledge of MS Office and SAP
  • Having excellent problem-solving abilities
  • Being organized and proactive, having high attention to details.
  • Fluently in English
  • Travel is required
  • Thông tin khác

  • Bằng cấp : Đại học
  • Độ tuổi : Không giới hạn tuổi
  • Hình thức : Nhân viên chính thức
  • Báo cáo công việc này

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