What We Can Offer
13th payment Premium Healthcare plan for you and your dependents 18 days full paid leave a year
Responsible for executing Debit Cards and Credit Cards Operations
Maker for Settlement
Maker for Debit Card Processing
Maker for Dispute Handling
Maker for Credit Card Processing
Maker for I-Banking Operations
All tasks are able to be rotated periodically if required.
Ensure all functions and operations are prioritized and complete without backlog to ensure service quality and elimination of frauds and losses.
File operational documents fully
Assist in administrative duties and other ad hoc & miscellaneous activities as assigned by the line manager
Relief team members who are on lunch / leave / Sick leave / training where necessary.
Fully understand and strictly comply with Group policies, work procedures and local regulatory requirements
Ensure service performance standards are consistently met and reviewed.
Assist in managing operations cost through reduction in unit costs without impacting service standards
University degree at least (Foreign Trade and Banking & Finance University are preferable).
Experience requirement : at least 1 years product and / or operations experience in cards services
Good knowledge of cards product, general knowledge of retail banking product.
Good communication both in English and Vietnamese
Good knowledge of bank operational procedures and local regulations requirement.
Customer service skill and issues handling skill.
Computer / PC skills excellence
Self-motivated to work with minimum supervision
A team player
1060 Nguyễn Văn Linh, Tân Phong, Quận 7, Thành phố Hồ Chí Minh, Việt Nam