Senior Officer, Card Operations
Standard Chartered Bank
Ho Chi Minh
3 ngày trước
source : VietnamWorks

What We Can Offer

13th payment Premium Healthcare plan for you and your dependents 18 days full paid leave a year

Job Description

Responsible for executing Debit Cards and Credit Cards Operations

  • Maker for Settlement
  • Maker for Debit Card Processing
  • Maker for Dispute Handling
  • Maker for Credit Card Processing
  • Maker for I-Banking Operations
  • All tasks are able to be rotated periodically if required.
  • Ensure all functions and operations are prioritized and complete without backlog to ensure service quality and elimination of frauds and losses.
  • File operational documents fully
  • Assist in administrative duties and other ad hoc & miscellaneous activities as assigned by the line manager
  • Relief team members who are on lunch / leave / Sick leave / training where necessary.
  • Fully understand and strictly comply with Group policies, work procedures and local regulatory requirements
  • Ensure service performance standards are consistently met and reviewed.
  • Assist in managing operations cost through reduction in unit costs without impacting service standards
  • Job Requirements

  • University degree at least (Foreign Trade and Banking & Finance University are preferable).
  • Experience requirement : at least 1 years product and / or operations experience in cards services
  • Good knowledge of cards product, general knowledge of retail banking product.
  • Good communication both in English and Vietnamese
  • Good knowledge of bank operational procedures and local regulations requirement.
  • Customer service skill and issues handling skill.
  • Computer / PC skills excellence
  • Self-motivated to work with minimum supervision
  • A team player
  • Job Locations

    1060 Nguyễn Văn Linh, Tân Phong, Quận 7, Thành phố Hồ Chí Minh, Việt Nam

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