Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them.
Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations.
Participate in online conversations to build brand visibility, customer satisfaction and marketing / ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants.
Provide measurement of the impact of online presence to the hotel’s overall business.
answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.