POSITION OBJECTIVE :
Responsible for the timely and accurate production of all Funds Transfer (FT) domestic products and services for all existing and developmental clients
To optimize utilization of resources and systems. To be a user of Fund Transfer products processors and to act as the initial point of contact with system technicians / supporters for any system problems and enhancements
To ensure timely and orderly delivery of incoming and outgoing remittances. To follow up with investigation cases / pending transactions and avoid any unnecessary delay in processing such pending items
To vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures, State Bank of Vietnam and Vietnam Government.
To file supporting documents properly (both soft copy and hard copy).
To ensure that all internal and external regulations are complied with and that all credit risks assumed are properly authorized.
To ensure that all transactions are processed accurately within agreed TAT
To strictly comply with internal policies / local regulations on FX Control / AML / Sanctions.
To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if required
To ensure the bank tariffs applied for payment instructions are accurate
To prepare daily reports and monthly operations reports as required by Team Leader.
To conduct EOD reconciliation to make sure all payment instructions received before cut-off time are processed same day.
To report immediately to unit head if there is any missing items or processing failure for investigation and solution.
To take responsibility of pending documents by keep those documents / payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.
To continuously review processes to enhance internal procedures / work flow.
To back up for other in Processing Teams in the unit as and when required.
To perform UAT testing, COB testing
To perform others tasks as assigned by and under supervising of team head / Unit Head from time to time.
University graduate with min. 5 years of working experience in banking operations.
Past experience of handling high volumes in a high-pressure environment.
Cross cultural experience.
Strong influencing capability.
Strong analytical skills in addition to strategic and lateral thought processes.
Process improvement focus.
Sound knowledge of local regulatory framework.
Previous relevant experience preferred
Fundamental comprehension of financial industry regulations
Effective verbal and written skills
Effective communication and analytical skills
Bachelor’s / University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group :
Operations - Transaction Services
Job Family : Cash Management
Time Type : Full time
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