Analyzes qualification and re-qualification data to identify root cause problems
Identifies patterns within qualification and re-qualification data that indicate both recurring obstacles and positive trends
Develops tailored messaging to address short-term, tactical concerns
Qualifies short-term, tactical growth opportunities to guide and advise accounts
Determines best way to position local sales strategy alongside the account’s potential short-term goals in coordination with the upline Strategic Account Manager
Sets appropriate agendas for meetings to drive the local execution of strategy
Opens the meeting in way that establishes credibility as a true expert
Uses open-ended questions to probe for growth opportunities to help the account troubleshoot tactical issues affecting the execution of local strategy
Explores the account’s current, short-term (1 year) desired outcome
Identifies strengths and gaps in the local execution of strategy
Helps the account define solutions to core problems affecting the local execution of strategy and the account’s desired outcome
Helps the account create a tactical plan to achieve success
Provides the account with the information they need to identify where qualification / requalification breakdowns and obstacles occur
Ensures the account uses standard metrics and policies to monitor progress against the tactical plan
Measures account performance in relation to the agreed upon tactical plan
Generates alerts and notifications to drive tactical execution and downline performance
Serves as the single point of contact for all business-related issues and requests
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND / OR RELATED EXPERIENCE
Business Acumen : see the "big picture" (e.g., overall themes, trends, goals), integrate and balance big-picture concerns with day-to-day activities, establishes strategies for achieving individual or work-unit goals.
Effective Communication : Promote timely and open flow of pertinent information between self and others and across the organization.
Encourages the open expression of ideas and opinions. Demonstrates active-listening skills. Seeks clarification when information or message are unclear.
Planning & Execution : ability to conveys clear expectations for assignments, developing realistic plans (including action steps, timelines, and resources) to accomplish objectives.
Build Trust : builds trust to leaders and influences them for their supports on company plan and strategy, typically follows stated policies and practices, balances company benefit and leader's expectation
Focus on Customer : develops and delivers customer centered solutions, providing exceptional experiences, products, and services that meet or exceed requirements.
Continuously identifies and provides new ways to increase customer satisfaction and loyalty, removes barriers to service, and ensures customer issues are solved.
Presentation Skill is required.
Good command of English skills.
Advance computer skills in Ms-word, Excel, PowerPoint