Ho Chi Minh City, Ho Chi Minh City, Vietnam DHL Supply Chain req75085
Set objectives that have long-term impact within area of responsibility
Make decisions and recommendations that would normally result in winning or losing new business
Facilitate a detailed understanding of requirements related to Logistics outsourcing projects
Undertake data analysis and solution design, looking at the long term solution for the customer.
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Identify the resources required for the successful implementation of the Identified Logistics outsourcing projects
Agree and establish effective communication chains with the Customer
Be the single point of contact for the customer
Work collaboratively with the Operations team with the aim to convert potential opportunities, and collectively surpass agreed new business budgets
Work with Project team to implement successful solutions
Maintain a good working relationship with client personnel, especially those at senior management level.
Develop and maintain relations with landlord, warehousing equipment, transport providers
Gather data collection and verification of assigned project.
Must scrutinize any data supplied from source
Discuss designed solutions with operation team and Head of AccountManagement before submission
Provide innovative solutions to help push the efficiency and cost agendabetween DHL and customer
Support a continuous improvement activities for current operations
Report on agreed format on monthly basis, information required fordevelopment team meetings
Ensure regular customer meetings held, and are productive. Need to deliver with Passion, and customer needs to see DHL desire to improve and make them successful by working with DHL.
Champion the adoption of the established processes in all Solution Design activities
Promote at all times the importance of safety, health and welfare policies.
Ensure direct reports comply with the rules, regulations, instructions, orders or measures relating to working safety.
Provide resource and costs modelling to support financial modelling and pricing process
Gain operational and account team buy-in as appropriate for the proposed solution
Develop effective customer presentation of the appropriate solutions as part of the pursuit teams.
Perform other jobs as assigned by the Head of Account Management
Be a key part of developing team spirit and multitasking capabilitieswithin the team.
Effectively working across functions to protect customer interest and ensure DHL best in class delivery.
Required to work with Operations to ensure DHL deliver customer delight.
Manage the allocation of appropriate resources and commitment of staff to the achievement targets.
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