How far out of the box are you willing to step up? At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme.
KEY ACCOUNTAIBILITIES Manage and resolve all inquiries and complaints from customers / salesforce on FWD’s social flatforms by strictly monitoring social and directly working with relevant internal functions and external agencies Work with internal departments on projects / campaigns / new business initiatives through social digital channels to support sales Manage CLB Tu van tai chinh FWD fanpage on social content, performance, engagement to promote products, contests, events, etc.
Support other MKT projects on social flatforms to enhance brand awareness, consideration and customer engagement. Proactively propose new initiatives / social trends and create social content matching with business objectives, channels requirements Planning, managing and monitoring projects to ensure all the projects’ milestones and goals are within the approved budgets Any other tasks if assigned.
QUALIFICATIONS / EXPERIENCE BA degree holder in Business, Marketing, Social Sciences & Humanities. Experience in Content Planning & Social media management with proven successes.
Energetic and passionate with a heart to make things work & different. KNOWLEDGE & TECHNICAL SKILLS Strong sense of creativity, copy-writing and social media trends Strong influencing and negotiation skill.
Strong communication, interpersonal, project management and analytical skills with good attention to details Passionate and performance driven with a strong commercial and entrepreneurial outlook.
Broad and in-depth knowledge of marketing and communications practices Able to do basic graphic design and video editing is an advantage.