Senior Telesales Business Intelligence Analyst
Home Credit VN
Hanoi, VN
13 giờ trước

Data Management :

  • Develop, maintain and improve data insights of Telesales Dept.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports for headcount planning, Cost, OPEX, etc,
  • Identify, analyze, report to trends or patterns in complex data sets.
  • Locate and define new process improvement opportunities, funnel optimization.
  • Business Intelligence :

  • Bonus Scheme : matters related to New bonus set up / calculation motivation campaigns.
  • Special projects related to optimization of the business - people motivation and smooth handover.
  • Sales Planning & Modeling - budgeting / headcount planning - owner of reports from TLS.
  • Take responsibilities are assigned by Head of Telesales / Telesales Business Intelligence Manager in day to day tasks : people motivation / campaign planning / presentations etc.
  • Support business performance, procedures, regular internal / external reporting
  • Collaborate with other departments to collect data / information to fulfill all needs
  • Other ad-hoc task assignments.

  • Ability to formulate, explain and discuss topics connected to data and insights findings
  • 3 year experience in consumer finance, financial insurance, e-commerce and data analytics
  • Strong knowledge and experience with reporting tools, databases (DWH, PL / SQL etc.)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Good knowledge with Microsoft Office (Word, Excel, PowerPoint)
  • Able to make sense out of data and present findings

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World
  • Báo cáo công việc này

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