Job Summary :
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks :
Establish project plan baseline : define project scope, secure the necessary resources & plans & monitor all activities
Drive project execution : track project activities , monitor & handle changes, conflicts & escalations
Handle customer & stakeholder engagement : manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
Manage project finance : ensure financial system monitoring
Develop the business : participate to contract preparation & to pre-sales meeting
Develop the CPM discipline : simplify processes, methods & tools with innovative ideas
Core Competences :
Leadership skills
Consultative skills
Financial understanding
Business understanding
Sales & business development skills
Customer insight
Negotiation & argumentation skills
Project management skills
Problem solving
Presentation & communication skills
Entrepreneurial & Commercial Thinking
Persuading & Influencing
Analyzing
Leading & Supervising
Relating & Networking
Delivering Results & Meeting Customer Expectations
Planning & Organizing
Minimum Qualifications & Experience Requirements :
Having Telecom background and knowledge on the telecom market environment.
Has been in the manager position of sale, marketing or project managements for at least 3-5 year.
Having Telecom or Business Managements University degree.
Preferred Qualifications & Experience Requirements :
PMI certifications
Project Sales Process
Contract management
3rd pp suppliers management experience
Job Requirements
Required Number : 0
Year Experience : Not required
Minimum Career Level : Manager
Minimum Education Level : Associate Degree
Job Skills :
Language :
Computer Skill :
Non Technology Skill :
Others skill : 
