Consultant/Senior Consultant - Salesforce Technical - HN/HCM
Deloitte
Hanoi, Hanoi, VN
6 ngày trước

Work you will do

This role sits within the Customer and Marketing (C&M) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.

Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. We create innovative ventures, digital platforms, and more meaningful experiences.

As part of Digital Customer Team, you will leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance our client’s customer relationships with immersive experiences powered by leading digital arts.

Eighty percent of the customer moments that make up their brand happen in the sales and service experience. We not only help our clients to make those memorable for their customers, but we integrate their whole business around those moments whether it’s a trip into their supply chain, logistics, and fulfilment, or advancing the customer mind-set of their employees and partners.

You will :

  • Design and develop salesforce solutions based on customer requirements
  • Implement User Stories in an agile approach for CRM Systems or Salesforce applications.
  • Analyses technical requirements and translates them into implementable application designs and configurations. Evaluates possibilities with different technologies and platforms
  • Understand client business process and potential constraints (budget, timeline, expertise, etc.) to define optimal and reasonable project scope and expectations
  • Create and defend solution estimate and SOW
  • Implement an interface to an already existing Community Cloud Application in order to retrieve data
  • Coordinate with Solutions Architects on integration, and data consultants, and others, as needed, for specific technical design requirements
  • Enough about us, let's talk about you

    If you are someone with :

  • Tertiary qualification in a relevant software or engineering discipline.
  • Minimum 3-8 years of experience and expertise in CRM systems and or Salesforce technical architecture and solutions design and knowledge of the wider Salesforce ecosystem.
  • Relevant certification(s) on the technical will be a plus.

  • Minimum 3 three full-lifecycle Salesforce development, with strong expertise in at least two of the following areas / modules :
  • o Force.com

    o Siebel CRM / Oracle CRM / Microsoft CRM

  • Experience implementing CPQ technologies (Financial Services Cloud, Calliduscloud, Big Machines, Apttus, Cameleon) will be an advantage.
  • Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and Data Loader.
  • Drive and determination to continually learn new things and develop yourself.
  • A natural team player who enjoys working with others to solve problems and sharing knowledge.
  • Willing to push the technical limits and find the best solution for the business and our customers.
  • Drive, tenacity, client focused and results oriented.
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
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