Supervisor, Customs Operations
DB Schenker
Ha Noi, Ha Noi, Vietnam
4 ngày trước

Customs Operations

  • Guide and support all functions for all related customs advisory and operations matter
  • Liaise with customs authorities.
  • Support the functions and business units and monitor their operative tasks to ensure legal compliance with customs and other regulations.
  • Analyze breaches / irregularities, coordinate corrective actions with other functions (e.g. Products or Legal) and the BUs and take the lead for critical breaches (e.
  • g. withdrawal of business critical licenses).

  • Perform internal reviews of adherence to country standards as well as customer SOPs with regards to customs brokerage and related taxes
  • Ensure compliance with country subcontractor management policies and procedures.
  • Ensure that the team will achieve a high-level of KPI and operation standard
  • Ensure that billing is completed accurately and timely and P&L is managed accurately
  • Subcontractor Management

  • Ensure that the KPIs are being achieved by the subcontractors
  • Work with suppliers to improve their service if KPIs are not being met
  • Sales Support

  • Support Sales, Air, Ocean and Logistics functions in selling Customs Services by providing expert know-how in sales and tender processes.
  • Process Improvement

  • Contribute to defining and optimizing productivity and efficiency parameters and workflow processes.
  • Work collaboratively with all stakeholders to support delivery of operational excellence and service to customers.
  • KPI Management

  • Ensure the service delivery of the Schenker team as well as the subcontractors
  • HSSE

  • Ensure that HSSE guidance is followed by subcontractors & staff
  • Understand the HSSE policy of the company
  • Ensure staff adhere to HSSE guidelines and provide guidance during new implementations
  • Rectify near misses and report near misses to HSSE
  • Conduct audits together with HSSE team
  • Qualifications

  • At least 04-year experience in customs declaration as above.
  • University graduate major in foreign trade or relevant fields.
  • English & Vietnamese communication skills
  • Báo cáo công việc này
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