Mô tả Công việc
In this role, you will :
Impact on the Business / Function
Responsible for the development and delivery of the Mobile Banking (Mobile X) and Internet Banking strategy in WPB
Initiate, take accountability, and implement digital on-boarding and engagement strategy for Mobile Banking & Internet Banking WPB Vietnam and align footprints with the strategy of Digital Banking Strategy in ASP
Be the business driver / administrator / key contact between stakeholders in WPB Vietnam (e.g. : IT, Value Streams of Customer Value Management team, Mobile Banking & Internet Banking Channels Operations, WPB Support, Ops and Process) and ASP WPB
Enable transaction migration from branch network / contact center to Mobile Banking & Internet Banking
Be responsible for business requirement and business case across related projects.
Conceptualize, architect and build relevant reports and management information to improve overall productivity and performance
Liaison with partners relating to Mobile Banking & Internet Banking or WPB
Localize planning, coordinating with other stakeholders to monitor ATM performance.
Customers / Stakeholders
Oversight on channel profitability
Identify value adding services and digitalized engagement opportunities
Incorporate with digital sale and Public Website management to drive leads across products.
Help end users to optimize the use of CRM-system platform to drive and deliver growth. This includes the use CRMS (e.g.
IS / KET) to build and generate relevant digital dashboard.
Leadership & Teamwork
Present a strong skill in connecting, influencing people while taking a robust execution approach across tasks to ensure deliveries at pace.
Dare to lead changes, take accountabilities to grow digital performances.
Provide coaching and guidance to direct report staff. Recommend suitable training to improve capability.
Assist Head of Digital in managing and reviewing staff performance.
Build up teamwork & backup capacity with other functions in Mobile Banking & Internet Banking
Lead team-offsite activities in Quarterly basic.
Operational Effectiveness & Control
Design and build relevant reports and management information to improve overall productivity and performance
Comply with internal control / Compliance policies.
Yêu Cầu Công Việc
To be successful in the role, you should meet the following requirements :
University (BA) or (BS)
Eight to ten years
Able to meet tight deadlines and multitasks
Having a strong learning attitude, open-minded to embrace differences as well as unpredictable challenges
Good aptitude towards analysis and with strong problem solving skills
Exhibit strong overall analytical skills and able to creatively think out of the box , can consider fresh approaches of brining the Mobile Banking & Internet Banking experience and capability to the next level’
Prior experience in managing mobile application or online banking will have added advantage (but not a must)
Candidate who is familiar with WPB system and WPB products will also have a key advantage (but not a must)
Exhibit strong interpersonal skills is a requirement. Must be independent worker as well as a good team player.
Thông tin khác
Hình thức : Nhân viên chính thức