Front Office Manager
Avani
Quy Nhon, Bình Định, Vietnam
6 ngày trước

Job Description

You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction.

This will include managing the performance of the team members : designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation.

Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit.

Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.

Qualifications

  • College degree in hotel management or related field
  • Previous experience in a Front Office management role
  • Strong commercial / business acumen
  • Passion for leadership
  • Fluent in English - both spoken and written
  • Báo cáo công việc này
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Nộp đơn
    Email của tôi
    Bằng cách nhấp vào "Tiếp tục", tôi đồng ý với neuvoo để xử lý dữ liệu của tôi và gửi cho tôi thông báo qua email, như được nêu chi tiết trong Chính sách bảo mật của neuvoo. Tôi có thể rút lại sự đồng ý của tôi hoặc hủy đăng ký bất cứ lúc nào.
    Tiếp tục
    Mẫu đăng ký