Posting Date Nov 14, 2019
Job Number 19079440
Job Category Property Leadership
Location JW Marriott Danang Resort, One Marriott Drive, Danang, Vietnam, Vietnam VIEW ON MAP
Brand Marriott Hotels Resorts / JW Marriott
Position Type Management
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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.
The 785-key, 11-storey building include resident villas; 5 Penthouse villas and 3 Garden villas. The hotel offers 5 F&B outlets and 2 bars.
The development will be located between Danang and Hoi An along Vietnam's central coast, which is home to many natural, cultural and historic sites.
Among nearby notable UNESCO World Heritage sites are the ancient imperial city of Hue, the historic port of Hoi An and the ruins of the Cham ruins at My Son.
For conferences and social events, the JW Marriott Danang Resort will have 1,400 square meters of meeting space. This will be comprised of a 600-square meter divisible ballroom, four individual meeting rooms in varying configurations and an 80-square meter boardroom.
The hotel is projected to open in Q2, 2020.
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership.
Verifies implementation of the Marriott brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share.
Holds property leadership team accountable for strategy execution, and guides their individual professional development.
The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand.
Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success.
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
RepresentsJW brand values in all leadership actions.
Theideal candidate for this role would have previous work experience in AsiaPacific, especially in South East Asia and China market as a General Manager.
Pre-opening resort experiences and ability tocommunicate in Chinese is preferred. The successful candidate will have provenexperience leading hotel operations and demonstrated strong sales &marketing leadership, food & beverage flair and strong financial acumen.
Education and Experience
8 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
JOB SPECIFIC TASKS
Business Strategy Development
translates Marriott global strategic plan into one that can be executed on property.
Business Strategy Execution
evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
Sales and Marketing
ensures property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
Talent Management and Organizational Capability
creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
inspires and motivates team to achieve operational excellence; represents JW brand values in all leadership actions.
Business Information Analysis
uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
Employee and Labor Relations
works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
develops and effectively promotes ideas for improving property service and profitability to ownership.
Customer and Public Relations Management
anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").
Company / Brand Policy, Procedures, and Standards Compliance
ensures employees are appropriately trained and performing to standard.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.