Customer Development Executive (Hồ Chí Minh)
Rentokil Initial Deutschland
Ho Chi Minh City, Ho Chi Minh City
6 ngày trước

1. Develop business and keep retention clients

  • Maintain and develop sales volume;
  • Develop new business opportunities from new market segments, existing clients and renewals;
  • Understand features, advantages, disadvantages of the products & services as well as competitors’ one;
  • Contact with customers and record all customers’ information in the report of customer’s information;
  • Keep close relationship for retention of clients;
  • Co-operate with sales admin to prepare contract, service executive form, check list to get customers;
  • Planning for week work, month for approval and comply with the approved plans;
  • Receive and handle complaints from customers regarding to product quality, delivery time, etc;
  • Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises.
  • Coordinate with Operations Department to complete the service and meet the customers’ requirement;
  • Contact clients to ascertain the client’s satisfaction with the service;
  • Respond to termination notices & follow up the process of contact’s liquidation;
  • Set up and conduct a regular client visitation cycle;
  • Renegotiate service agreements by conducting fresh survey / audit or educating users of the services, and introduction of new services that be suitable to the client;
  • 2. Market research & competition activities

  • Conduct thorough market segment research of your sales zone;
  • Regularly recommend constructive ideas in marketing the services and penetrating the target segment;
  • Monitor competition activities and strategies Other requested tasks
  • Requirements

  • Bachelor’s Degree in any field.
  • Has 2-3 years working experience in sales, prefer B2B
  • Customer service orientated, dynamic, self-motivated, open-minded and result-driven,
  • Skillful in communication, presentation, and problem solving skills;
  • Able to work independently and team work in a multi tasks;
  • Able to work under high pressure;
  • Good command of English and Vietnamese;
  • MS Office ability.
  • For candidates applied via Facebook, kindly send your CV / Resume to email :

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