Alibaba Group - ICBU Global Supplier Development Service Manager Ho Chi Minh City
Alibaba.com
Ho Chi Minh City,Vietnam
1 ngày trước

Job Description

  • Understanding, summarize and update the request of supplier based on different lifecycle stage. Segment the supplier pool based on lifecycle and e-commerce capability and provide suitable service support and training session for different segment.
  • Collaborate with channel partner to explore the potential of tail supplier; provide operation service for middle supplier;
  • collaborate with account manager and convert middle supplier to Key Account (KA) efficiently. - Enable service team under channel partner through data-analytics tools, SOP or product innovation to improve service efficiency;
  • provide timely feedback for country team.

  • Increase star supplier percentage overall, especially in targeted industry. Collaborate with account manager to provide exclusive operation consulting service for KA.
  • Establish a strong collaboration between sales and service funnel; support sales to increase renewal rate and supplier satisfactory rate
  • Job Requirements

  • Bachelor degree and above with 5 year plus in enterprise sales in channel, service and operation
  • Has deep service team management experiences.
  • Has experience in consulting, sales or after-sales service
  • Team Player, Good Communication and Collaboration skills are a must. Results Oriented in an ambiguous environment.
  • Data driven, abilities to do constant capacity building for channel, cross cultural communication, fluent in written and spoken English, also strong self-motivated.
  • Báo cáo công việc này
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