Urgent - HCM Import Staff, Freight Forwarding
DSV Air & Sea Co., Ltd.
Hồ Chí Minh
5 ngày trước
source : Tuổi Trẻ

Mô tả Công việc

Purpose of the position

This position is an overall import and addition service operational. The role will be key interface between clients assigned and all relevant divisions, subcontractor.

Be responsible for supervise, manage instruction orders and completing process as mentioned SOP.

Roles & Responsibilities :

  • Generally be responsible for managing the full import process from start to finish to achieve KPI asset
  • Liaising with oversea offices, other relevant departments and 3rd party vendor to arrange booking order.
  • Manage customer’s order instruction to ensure processing with oversea offices, relevant departments and 3rd party vendor.
  • Expediting / routine follow up on status of shipments to ensure that oversea, 3rd party vendor arrange to load, deliver goods as plan
  • Tracking of incoming, outcoming shipments to perform for customers goods in transit in the consignment data.
  • Attends to co-ordinates for inspection and necessary survey of abnormal goods during transit at airport, seaport along with oversea offices, airline, shipping line, survey, insurance.
  • Files claim and follow up for outcome from airline, shipping line and insurance.

  • Escalates any unresolved issues or risks to next management level
  • Sending shipment list and report data to customer timely as per SOP specific.
  • Verifies oversea invoice to approval and posting in CW1 systems
  • Checking and verifies 3rd party invoice obtain approval from respective department head and forwards these to finance for payment.
  • Filing and keeping records of shipment documents
  • Any other duty that may assigned by manager and the company.
  • Yêu Cầu Công Việc

  • Management skills : Good customer management and problem-solving skills.
  • Personality traits : Proactive, resourceful, responsible, independent and assertive. A good team player.
  • 1 - 3 years a least experience in logistics / forwarding industry; Knowledge of local and overseas custom and regulations;
  • Basic geography knowledge;
  • Must be able to read, write and speak English fluently
  • Respond promptly and professionally to customer needs
  • Identify and resolve problem in a timely manner
  • Follow policies and procedures and able to understand laws, rules and regulations in areas of assignment
  • Experienced in CW1 system is a plus
  • Thông tin khác

  • Bằng cấp : Đại học
  • Độ tuổi : Không giới hạn tuổi
  • Hình thức : Nhân viên chính thức
  • Báo cáo công việc này
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