Policy Services Assistant Manager (Phó phòng Quản lý Hợp đồng)
Dai-ichi Life Insurance Company, Limited
Hồ Chí Minh, Việt Nam
13 ngày trước

JOB PURPOSE This jobholder is responsible for :

  • Managing all the aspects of PS section including the day-to-day processing of all proposals & policies related to PS functions.
  • Support Head of PS in delivery of PS related initiatives / solutions of improvements of efficiency and services, in alignment with the company objectives and strategies. ACCOUNTABILITY
  • Managing the daily operations of the PS section in accuracy and good customer services manners. Following up and monitoring staff performance.
  • Recommending to Head of PS initiatives in improving the PS efficiency and quality of services.
  • Ensuring the implementation of PS new projects / initiatives, memos, regulations and guidelines of the company, within the set timeframe, standards and budget.
  • Solving complaints related to PS services provided to policy holders.
  • Support, coaching, training, motivating and deriving a development as well as backup plan for all personnel of PS section.
  • Work in sync with sections of Operations & other Divisions to make sure that PS can best support other functions of Operations & the company.

    Being a role model in working, learning, caring and servicing people for staff to follow.

  • Preparing and monitoring PS expenses budget versus approved budget.
  • Handling other tasks as requested by the management. JOB SPECIFICATION Qualification : University graduated. Experience : At least 3 years of experiences in management position in PS. Knowledge
  • Strong leadership with good communication and training skills.
  • Good command in English.
  • Knowledge in insurance. Soft skill : Leadership, communication and training. Personality :
  • Dynamic and open minded.
  • Customer service minded with strong common sense.
  • High sense of integrity and responsibility. Location : HCM Deadline for application : 30-07-2018 Ứng tuyển
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