The Brilliant Career You Love
- Are you passionate about working directly with foreign customers, providing product/services information and resolving any emerging problems that our clients might encounter with accuracy and efficiency in timely manner?
- Are you eager to sharpen your expertise every day, and looking for the next destination of your customer-oriented career?
- Would you like to be able to hold an on-call meeting with US customers to practice your English speaking/presentation skills?
- Would you like to work under professional environment, start-up spirit and many strong technical experts?
If yes, we strongly believe that you will enjoy each single working day at KMS Technology.
Your key responsibilities:
- Handle requests, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Consult best practice and work-around if current product does not meet customers’ requirements.
- Generate database reports as requested from sales/marketing or line manager.
- Write some basic automation scripts to troubleshoot customers’ issues.
- Coordinate with development team to understand customers’ issues and get them solved.
Skills/knowledge you need to be successful:
- Majoring in Computer Science/ Software Engineering or related fields.
- Fresh graduated or final year student with minimum 3-month internship commitment.
- Love to work with customers and external communications.
- Good English communication – in both writing and speaking.
- Aptitude to learn and understand new and emerging technologies.
Perks you Enjoy at KMS
- Field training to develop required skills in a real/challenging product development project
- Innovative and professional working environments, talented team members
- Experience teamwork collaboration and agile process
- Earn practical knowledge and skill to be successful in the next project
- Competitive internship allowance and benefits: teambuilding, fitness and sport activities
- Great working space: cozy office, PS4 game, foosball, 4K movie, esque cafeteria etc
And much more, join us and let yourself explore other fantastic things!