Your future duties & challenges
Bouygues Construction Information Technologies (BYCN IT) is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors.
Bouygues Construction operates at all points of the value chain of projects : finance, design, construction and facilities management (operation and maintenance).
On every continent, our employees devise and develop solutions that help improve the environment and everybody's lives.
As part of Bouygues Construction, the mission of BYCN IT is to provide the members of Bouygues Construction with IT services of high quality fitting with their businesses and to deploy solutions to improve communication and people collaboration through worldwide network.
BYCN IT has offices in France, Morocco and Vietnam.
We are looking forward to cooperating with talented and motivated people.
System and Application support end user at Level 1-2
Local system admin server / network Level 1-2
Hardware Support and Troubleshooting
Provide day-to-day support to ensure the smooth running of the computers / mobile devices, network devices, printers as well as end users' requirements & company policies
Meeting support (internal / external) : support Video conference, MS Team meeting, presentation
Inventory Management of Hardware equipment related to IT.
Monitoring backup and network infrastructure.
Good background on System / Network
Strong experience with network related issues (switches, routers, LAN, VPN) to help isolate problems to a specific device, port, protocol, etc
Experience Microsoft system, especially Office 365, AD,Outlook, Windows 10, SCCM, Intune
1 year or more relevant experience supporting end users.
Fluent in English
French is a big plus
Good communication, friendly
Strict and methodic
Well-organized, Having customer services mindset
Team spirit and autonomy
Cares about delivery quality
Strong sense of responsibility, continuous improvement and able work independently
International, friendly, proactive, supportive workplace
Extensive coaching and training
In-depth knowledge sharing sessions
Career growth opportunities
Annual teambuilding activities - Company trip
Sport, personal activities sponsor
Compulsory Insurance and Premium health insurance
Annual health check-up
21 annual leave days (sick leave included)
1 additional leave days for 3-year working
100% salary, full insurances on probationary period
Up to 2-month performance bonus
Dell laptop and external monitor for your work
Work from home 1 week / month
Nice open office with free cake candy coffee tea