Global Workforce Operations Director ( (HR Shared Services Lead))
Avery Dennison
Ho Chi MInh, Ho Chi Minh, Vietnam
1 ngày trước

Job Description

Avery Dennison is looking for a regional Global Workforce Operations (GWO) Director to help us drive a world-class employee experience in our South Asia, ASEAN, and Africa region.

The Regional Leader will serve as a key member of the GWO leadership team and will collaborate internally with our HR leaders, Business Operations, COE’s, and IT.

This leader has end-to-end accountability for

Overall leadership of our employee life cycle experiences & HR Data management / transactions

HR Reporting & Analytics

Employee workforce experience support (case management)

Payroll & Time and Attendance Management

Compensation Administration Processes

Support of business projects & initiatives

Supporting internal and external audits

This position will coach and develop team members to take ownership and accountability of their service and performance, using data to constantly find ways of improving processes and experience.

The ideal candidate will have proven experience and subject matter expertise in HR operations, HR Service Delivery Technology, compliance, project management, and driving process improvements.

Experience in leading or working within a HR customer service or shared services center environment is mandatory, and past experience leading and developing others is required.

The ideal candidate will have prior experience creating an HR Shared Service center in a multicultural environment and will bring best practices to achieve operational excellence.

Your Responsibilities :

Lead and develop a team of Workforce Operations and payroll team members

Assume ownership of end-to-end lifecycle employee experience.

Ensure overall compliance to employment laws and general compliance standards within the region

Redesign HR and Business processes as necessary in order to deliver a strong employee experience and ensure that the HR Service Delivery Technology can be maximized to deliver HR efficiency & effectiveness.

Optimize HR technology systems creating opportunities for automation and reduction of manual processes

Drive a culture of operational excellence & continuous improvement by establishing a process to ensure all GWO processes and documentation are reviewed, streamlined, simplified and updated on a regular basis to meet the needs of the business

Develop and maintain Hub HR policies and procedures on a regular review cycle and ensure alignment with global policies

Continuously improve the quality of HR data and the integrity of downstream analytics

Deliver operational excellence via clear service level and compliance standards that define expectations and create accountability for delivering enhanced value through HR Services

Partner to build and utilize dashboards to enable transparency and access to information

Cultivate deep working partnerships with stakeholders across teams

Work closely with other hub leaders to ensure synergies and harmonization of country, regional or global processes wherever possible

Qualifications

Bachelor’s degree or higher

Minimum of 10 years of experience resulting in strong knowledge of HR operations, payroll, benefit programs, technology, and service delivery in a growing organization

Prior leadership experience required; people / team management, setting expectations and goals and driving high levels of performance

Prior experience with payroll or leading a payroll teams within South Asia and / or ASEAN regions.

Experience with global payroll and HR case management tools.

Demonstrated ability to redesign processes for continuous improvement and business results

Ability to develop strong relationships and influence senior HR and business partners

Comfortable and skilled in leading and managing change and managing cross-functional stakeholders

Able to manage multiple high-priority demands both individually and via the team

Experience working in a multicultural environment

Additional Information

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

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