Implementation Consultant, KMS Solutions (Da Nang)
Company Description
Established in 2009, KMS Technology is a U.S.-based engineering and services company with development centers in Vietnam.
KMS Technology is trusted by international clients for the superior quality of products and expertise of Vietnamese engineers.
Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs.
The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, and Grove.
Under the brand KMS Solutions , the company serves the Asia Pacific region, offering technology solution consulting and bringing the most advanced and latest technologies to the Asian market.
Job Description
As a part of our Engineering team & Global Implementation Services team under KMS Solutions, the position is designed to take the key responsibilities & chances as below :
Actively participate in the implementation of Informatics products and services by understanding customer requirements and demands and thoroughly investigating technical issues to ensure a successful resolution.
Communicate effectively between customers, consultants, partners, and the Services Management in a timely manner.
On-time delivery against the project and technical support plans ensuring customer satisfaction.
Troubleshoot problems with Informatics software and solutions, reproduce difficult issues and develop workarounds and solutions where appropriate, sharing findings Work with other consultants to develop skills to lead project deliverables
Attain technical knowledge to deliver standard and customized training courses to customers, and staff.
Requirements analysis, documentation understanding.
System configuration.
Testing and validation of configured systems.
System training for users.
Maintain product and industry knowledge.
Key requirements :
Have experience or interest in working on software implementation
Good spoken and written English
Have experience on C#
Ability to fast learn new system integration
Good written and oral communication skills
Customer focus mindset
Nice to have :
Have experience in working with global customers
Knowledge of the pharmaceutical or life science industries
Knowledge of System Integration
Have experience in working closely with business analysts and stakeholders
Additional Information
Thinking of joining KMS Solutions? Yes, you deserve it!
Progressive Career Development
Role-based training foundation
Active role at the global client-side
Continuous professional certification
Simple goals - achievable success
Attractive compensation
Up to 15 months salary / year
Performance review twice a year
Premium healthcare insurance
18+ paid leave / year
Engagement workplace
Flexi mode, modern work environment
Well-being centric
Impactful community organization
Community development activities : 1% Pledge, KMS Gives charity every quarter, blood donation, public seminars, career orientation talks,
Join us and let yourself explore other fantastic things!
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