Operations Leader (E-commerce)
Intrepid Vietnam
Ho Chi Minh City, VN
4 ngày trước
source : Glints
  • Responsibilities : Monitor inventory and work with internal teams on demand forecasting and replenishment planning Manage all operations related process documentation and enter POs, Dos etc in ERP (Netsuite) Develop and improve internal and external processes for our distributor business Manage fulfillment partners (3PL and ecommerce marketplaces), establish and monitor SLAs, escalate in case of performance issues and create enduring SOPs to improve performance Work closely with the BI, Finance and other related departments;
  • Manage 3PL selection and performance assessment to continue to scale warehousing operations to reduce cost, improve the customer experience and deliver on overall business objectives;
  • Notes : Intrepid does not own warehouses, you will work with our warehousing partners. Focus of the role is on managing the Operations side of a distributor / retail business and fulfillment / warehousing, not last mile delivery / logistics.

    Who we look for the ideal profile : University degree Proficient in English At least 5 years of experience in a similar role.

    Strong interpersonal, relationship and communication, listening and negotiation skills Strong ecommerce knowledge and analytical skills Network with logistics provider, 3rd party and ecommerce platforms in Vietnam Commercial performance-driven mindset, flexible and collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment Strong logical thinking and problem-solving skills at all times Good team player, positive attitude and eager to learn

    What we offer : Competitive salary package, performance-based Key external facing position in a fast-growing international ecommerce company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to co-create our success story.

    You will work with leading brands across different categories to shape their presence across all ecommerce platforms in the years to come and will have a broad view on the latest developments in the South East Asian ecommerce ecosystem.

    Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, soft skill and leadership training).

    Annual leave for all Vietnamese holidays recognized by Vietnamese labor law and standardised 12 days personal annual leave.

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