Operation & Customer Service Executive
Công Ty TNHH Mainfreight Việt Nam
Hồ Chí Minh
2 ngày trước
source : CareerBuilder

Mô tả Công việc

Job Description :

  • Send shipping request to over-sea agent.
  • Follow up with oversea agent to be updated shipment progress until it’s delivery to origin port as scheduled and update consignee accordingly.
  • Update POD to over-sea agent.
  • Cross check debit statement from related service providers, submit payment request to Accounting and follow up payment to be made on-time, create statement and debit note to send to related oversea offices / customer.
  • Obtain origin freight charges / schedules when needed.
  • Ensure daily operation is performed efficiently in accordance with established SOP of each appropriate program.
  • Be active to timely solve out any problem, report to superior to find out proper solution if necessary.
  • Being the linking bridge for information transacted correctly between shipper / oversea agent & consignee.
  • Operate in mind of providing best service with cost effectiveness and optimal performance, pleasant & helpful working attitude with all related parties.
  • Update internal data system, shipping schedule, make daily / weekly report to direct manager or other related teams.
  • Perform other extra job assigned by direct superiors.
  • Yêu Cầu Công Việc

    Job Requirement :

  • Bachelor’s Degree in Foreign Trade, Economic, Finance.
  • Software : knowledge of Cargowise One is preferable.
  • 1 year of experience in international Shipping with focus on sea freight operation & 3 PL industry, foreign trade.
  • Excellent customer service skills and knowledge with the mentality of We work for customers .
  • Language skills : fluent English in both writing and speaking.
  • Computer skills : MS Offices, Outlook Mail.
  • Benefits :

  • Get full Social / Health / Unemployment Insurance.
  • Another Health Insurance from Generali.
  • Yearly company team building.
  • 13th salary.
  • 14 annual leaves per year.
  • Yearly bonus (depend on actual company P&L)
  • Báo cáo công việc này
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