Understanding the Company Operating Model that includes all Business functions. Identifying processes and developing roadmaps for the functions within each department as well as the integration with other departments for companywide operational efficiency.
Implementation of all company initiatives such as business process for each department to ensure our Customer Value Proposition can be achieved.
Monitoring all operations adoption and use as well as technology platforms.
The PMO Manager may also be required to assist with quality management, governance and compliance.
Provide reports on the implementation of the business platforms and processes as well as provide suggestion on how to improve Process Maps to improve productivity and service delivery with the goal of achieving operational excellence.
Conduct regular reviews and updates of internal business procedures and processes to incorporate best practices.
Provide compliance training to all staff across all departments.
To continuously differentiate service offerings from competitors, the PMO Manager will work together with the Director of Operating Model and the COO to implement new initiatives to create an environment of efficiency and excellence.
BS / BA level degree in engineering, quantity surveying, architecture or business management
An understanding of how to map business process from discussions with Heads of Department or their representatives. A working knowledge of IT platforms and how to apply technology to support business process.
Relevant experience in Business process re-engineering, and a broad understanding of business management
Relevant working experience of 8 to 10 years’ year preferred
An understanding and knowledge of the capabilities of business software such as SAP
Proficient in common application software (Microsoft Word, Excel, and PowerPoint)
Excellent PowerPoint and Excel skills a must
Dynamic and motivated team player who is both efficient when working independently with minimal supervision or in a team
A flexible, self-driven and a proactive individual able to understand the nature of the work and prioritize according to schedule and deadlines
PMP certification or equivalent Program Management certification will be an added advantage
Demonstrated capability to think strategically and execute tactically
Ability to learn quickly and show resourcefulness
Able to motivate and inspire and get the most out of people
Able to lead conversations and brainstorming sessions