Reservation & Ticketing Officer
Cathay Pacific Airways Limited
Ho Chi Minh City
3 ngày trước
source : ディーエムエム
  • Purpose of the Job
  • The Reservation & Ticketing Officer is required for providing Service Straight From the Heart to passengers, travel agent and cooperate client and achieve individual sale target.

  • Principal Tasks and Responsibilities
  • The job-holder needs to handle customers’ phone calls and enquiries for travel purpose with Cathay Pacific Airways.
  • The job-holder will serve Cathay Pacific Airways customers by making reservations of seats, and other travel arrangements in compliance with Cathay Pacific’s standard and policy.
  • The job-holder will also need to issue tickets and other concerning travel documents
  • The job-holder is required to handle back office job timely and correctly.
  • The job-holder will need to make sure he / she will well understand all circulars provided by Supervisor or Manager as well as take necessary actions if required.
  • The job-holder will need to distribute and support team to achieve Direct sale target through Reservation and Ticketing channel.
  • Other functions & tasks as assigned / directed by Supervisor / Manager.
  • Job Requirements

  • Experience in airline reservation & ticketing.
  • Good spoken English and Vietnamese and ability to speak Chinese as a third language.
  • Have excellent customer service skills and experiences in sales to be preferred.
  • Willing meet people, having good communication skills.
  • Ability to identify problems and to make decisions.
  • Sound education background.
  • Basic typing and PC skill. Read full Job Requirements
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