Account Manager
CX Customer Experience
Hanoi, Viet Nam, Viet Nam
11 giờ trước

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups.

While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

The Nokia Software (NSW) Global Business Center team is seeking a strategic software sales professional to develop NOKIA’s NSW Core business in APJ.

The sales account manager is responsible for the account strategy, sales coverage plan, account plans and sales execution to meet or exceed our growth plan from these key accounts.

What you will learn and contribute to

  • Develop strategy, tactics and sales plans for key accounts
  • Continuously generate strong pipeline that supports the achievement of assigned quota(s)
  • Develop C-suite relationships with these key customers and partners
  • Understand customer business paint points and KPI’s that are established to meet their business objectives
  • Identify and qualify new business opportunities in meeting with C-Suite key decision makers to obtain executive sponsorship in pursuit of the sale
  • Position the NOKIA NSW value proposition, demonstrating business benefits and ROI differentiating NOKIA from its competitors
  • Achieve and strive to exceed assigned quota(s) by directly covering these key accounts
  • Introduce appropriate senior NOKIA management resources in pursuit of orders / sales opportunities
  • Partner with the broader NOKIA sales team to leverage joint solutioning and sales
  • Work with alliance partners to extend our sales efforts in the accounts
  • Strictly adhere to the published NOKIA SELL & NSW processes
  • Complete all administrative assignments comprehensively and on-time
  • Represent NOKIA in a professional and an ethical manner
  • Travel to make sales calls and related business activities can be up to 3 to 4 days a week in assigned territory
  • Your skills and experience

  • At least 8 years of proven sales experience in a Core Networks / software technology company selling to the Communications industry service provider preferred or vertical segments may be considered
  • Understand Communications software, with prior employment history in this space selling Core solutions and other related software
  • Ability to build C-Suite / senior management relationships directly with the customer
  • Solid business acumen understanding the complexities of business and customer needs
  • Ability to understand at a high level the technical value proposition and then translate it into a business value position (i.
  • e. consultative sales approach for selling solutions)

  • Ability to bring various teams together and lead a sales campaign
  • Ability to work / develop the partner ecosystem to enable a stronger go-to-market approach to increase market coverage
  • Demonstrate ability to close large and complex deals >
  • Excellent communication, interpersonal and presentation skills
  • Creative out of the box’ thinker
  • Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed
  • What we offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
  • At Nokia, we act inclusively and respect the uniqueness of people.

    Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.

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