Job Summary (Role Summary)
Work in line with the department’s business needs as directed by Sr. Sales Manager and Director of Sales & Marketing.
Ensure sales strategies in sales & marketing plans are implemented, results are monitored and sales goals are achieved towards total hotel’s revenue.
Assist in delivering a guest service experience.
The performance of the Sales Manager will be determined solely by the productivities of the assigned accounts.
Assist in delivering a guest service experience
Essential Duties and Responsibilities (Key Activities of the role)
Understanding of resort performance budget and actual.
To meet financial budget by developing new accounts, managing and maintaining existing and potential accounts by visiting, email follow up and by entertaining for Premier Village Phu Quoc.
Plan sales calls on weekly basis and submit the plan to Director of Sales & Marketing on Saturday for the following week.
Record daily sales activities in Customer Profile and submit it to Director of Sales & Marketing on Saturday for the current week.
Submit taxi usage summary to Director of Sales & Marketing on Monday morning for the previous week.
Understanding of Accor brands
Understanding of facilities and services of Premier Village Phu Quoc
Understanding of facilities and services of Premier Village Danang for cross sales.
Submit monthly production report to KAD for the global accounts.
Perform sales reporting as directed.
Comply with Accor policy on social media
Upkeep and comply all Resort policies and procedures.
Maintain pleasant image at all times, friendly and neat.
Has a high standard of professionalism, ethics and attitude towards colleagues, guests, suppliers and other clients.
Maintain professional confidentiality at all times.
Perform other duties and tasks assigned by Sr. Sales Manager, General Manager or Director of Sales & Marketing
Pleasant personality, very guest satisfaction oriented.
Autonomy, able to build up his / her own material to work.
Well presentable, will have to represent the hotel when prospecting new business inside and outside the resort (Phu Quoc).
Ability to work mainly on stable hours but also at time of events, evening and week-ends when needed.
Marketing and digital savvy .
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving and organizational abilities.
Proficient in the use of Microsoft programs
Good listening skill
Good writing skill in Vietnamese and English Any other language is a plus but not mandatory.
Good spoken skill in Vietnamese and English. Any other language is a plus but not mandatory.
Diploma or Vocational Certificate in Hospitality / Tourism or related field preferred.
Experienced in administration functions either as a Sales Executive or Sales Manager.
2 years’ experience in administration.
Employee benefit card offering
discounted rates in Accor Hotels
Develop your talent through learning
programs by Academy Accor.
Opportunity to grow within your
property and across the world!
Ability to contribute to local community
and make a difference through our
Corporate Social Responsibility
activities, like Planet 21