Cluster Sales Manager (Base in Ha Noi)
Rach Gia, Kien Giang, Vietnam
17 giờ trước

Job Description

Job Summary (Role Summary)

  • Work in line with the department’s business needs as directed by Sr. Sales Manager and Director of Sales & Marketing.
  • Ensure sales strategies in sales & marketing plans are implemented, results are monitored and sales goals are achieved towards total hotel’s revenue.
  • Assist in delivering a guest service experience.
  • The performance of the Sales Manager will be determined solely by the productivities of the assigned accounts.
  • Assist in delivering a guest service experience
  • Essential Duties and Responsibilities (Key Activities of the role)

  • Understanding of resort performance budget and actual.
  • To meet financial budget by developing new accounts, managing and maintaining existing and potential accounts by visiting, email follow up and by entertaining for Premier Village Phu Quoc.
  • Plan sales calls on weekly basis and submit the plan to Director of Sales & Marketing on Saturday for the following week.
  • Record daily sales activities in Customer Profile and submit it to Director of Sales & Marketing on Saturday for the current week.
  • Submit taxi usage summary to Director of Sales & Marketing on Monday morning for the previous week.
  • Understanding of Accor brands
  • Understanding of facilities and services of Premier Village Phu Quoc
  • Understanding of facilities and services of Premier Village Danang for cross sales.
  • Submit monthly production report to KAD for the global accounts.
  • Perform sales reporting as directed.
  • Comply with Accor data privacy policy
  • Comply with Accor policy on social media
  • Upkeep and comply all Resort policies and procedures.
  • Maintain pleasant image at all times, friendly and neat.
  • Has a high standard of professionalism, ethics and attitude towards colleagues, guests, suppliers and other clients.
  • Maintain professional confidentiality at all times.
  • Perform other duties and tasks assigned by Sr. Sales Manager, General Manager or Director of Sales & Marketing
  • Required Skills

  • Pleasant personality, very guest satisfaction oriented.
  • Autonomy, able to build up his / her own material to work.
  • Well presentable, will have to represent the hotel when prospecting new business inside and outside the resort (Phu Quoc).
  • Ability to work mainly on stable hours but also at time of events, evening and week-ends when needed.
  • Marketing and digital savvy .
  • Creative
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Problem solving and organizational abilities.
  • Proficient in the use of Microsoft programs
  • Good listening skill
  • Good writing skill in Vietnamese and English Any other language is a plus but not mandatory.
  • Good spoken skill in Vietnamese and English. Any other language is a plus but not mandatory.
  • Qualifications

  • Diploma or Vocational Certificate in Hospitality / Tourism or related field preferred.
  • Experience

  • Experienced in administration functions either as a Sales Executive or Sales Manager.
  • 2 years’ experience in administration.
  • Benefits

  • Employee benefit card offering
  • discounted rates in Accor Hotels


  • Develop your talent through learning
  • programs by Academy Accor.

  • Opportunity to grow within your
  • property and across the world!

  • Ability to contribute to local community
  • and make a difference through our

    Corporate Social Responsibility

    activities, like Planet 21

    Báo cáo công việc này

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