PURPOSE OF POSITION :
The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.
The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment TFE / Sponsorship Single User Interface SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.
KEY RESPONSIBILITIES :
1. Sponsorship service operations
Monthly / quarterly / annual plans on Sponsorship Service Operations (SSO) are made and implemented under supervision of the ADP Manager.
Good relations between sponsors and Registered Children (RC) are maintained through routine mailing communication between sponsors and RC.
Correspondences are checked for consistency and completeness as well as updated into Sponsorship Tracking Enhancement Program (Step) and mailed out to sponsor (S SPO) or National Office (NO) as required by the Sponsorship Standards.
Special mailings, i.e. New Year Card, Annual Progress Report, etc are processed in a timely manner in coordination with the Sponsorship volunteer network, progress is tracked in Step and products are mailed to sponsor / Support Officer (SO) as requirements
Sponsor’s visits are arranged and the visit reports are made in English.
Gift Notifications (GN), if applicable, are handled and the Thank You letters are translated into English and sent to sponsor / SO in a timely manner.
The Support Office / Sponsor’s requests are processed in a timely manner in accordance with SSO policies.
Child data and other sponsorship documents (both electronic and hard copies) as well as their relevant back-up copies are maintained systematically in a safe place.
2. Sponsorship programming and child monitoring
RC are selected as per the ADP’s child selection criteria which is formulated with regards to the Sponsorship Standard, national and local context.
The planned number of RC which is agreed with the support office is maintained by timely processing new growth, replacement and reactivation.
Child Histories and Child Digital Images are processed and doubled-checked before entering into Step and sending to SO via weekly data files (diskettes) and CPI transfer.
RCs’ data are updated into Step in a timely manner and in accordance to the Child Sponsorship Standards.
Child Monitoring plan is made annually in consultation with SSO Cluster officer.
The Child Monitoring process is maintained in accordance to the CMS.
Health, education and child protection of children in target areas of the ADP are monitored and appropriate follow-up actions are taken as part of the programme’s interventions.
their benefit, participation are tracked.
The presence and well-being related information of the RC is required to be updated into Step and a summarized report is to be submitted to ADP manager / SSO Cluster officer after each CM cycle.
Weekly discrepancies are researched and resolved based on advices from SSO
System reconciliation is performed twice per fiscal year.
3. Community awareness and training
In collaboration with other ADP team members, sponsorship network and National Communicator(s), stories about RC and their families documenting significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.
In collaboration with SSO Cluster Support Staff in NO, contextualized new initiatives introduced by the Partnership Office are implemented in an effective and timely manner.
The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)
Bachelor’s Degree in any field
Experience in community development or with NGO.
Experience in capacity building for local stakeholders / partners.
World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.
Our contact details are : People and Culture Department - World Vision International Vietnam Address : 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel : 024. 39439920 (ext.123)
We give equal opportunity to every candidate, regardless of religion, race and gender.
A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.