Mô tả Công việc
1. General responsibilities : A telesales SV manages, directs and controls the TSRs to ensure that they meet up with targets and perform their duties according to laid down instructions and guidelines.
2. Specific responsibilities :
To manage, develop and support a team of telesales staff and implement day-to-day operations.
Understand designated products, services, procedures, and guidelines to communicate properly to all team members.
Responsible for ensuring that the team meets sales target and other daily KPIs.
Responsible for producing and analyzing Tele-Sales and team performance reports.
Conduct ongoing training and coaching to meet quality requirements.
Follow targets and supervise call center agents to meet the daily KPIs.
3. Working place : 3rd floor Block D Cong Hoa Garden, Ward 4, Tan Binh Dist, HCM City
4. Working time : Monday Saturday, 8AM 5PM
Yêu Cầu Công Việc
Competencies required :
Have a time manage in Call center over 2 years
Management over 3 Team lead in Call center
Make a sale plan and implement it, fulfil sales target every month
Coordinate with Team Lead and staff to manage daily operations
Build up, request personnel for telesales accordance with company’s business orientation and join telesales recruitment
Ensure every monthly always achieved over target
Thông tin khác
Độ tuổi : Không giới hạn tuổi
Hình thức : Nhân viên chính thức