Mô tả Công việc
Operation Excellence Specialist is responsible for capturing and defining the end-to-end operation processes, ensure smothly operation between teams and departments by apply technologies.
Drive process improvements, intelligent operations plans, operational efficiencies, quality improvement.
Ensure to translate business and operation strategy into internal systems / products strategy.
Drive action throughout the organization to apply systems to daily operation.
Collect operation requirements and align to build internal products roadmap.
Identify process improvement opportunities and drive projects to accomplish them.
Manage insights framework and provide valuable intelligence to stakeholders on how to improve processes, cycle times, accuracy and customer experience.
Identify automation and analytics projects and work with support teams to execute them.
Yêu Cầu Công Việc
1 - 2 years of experience, including :
Analytics experience (prefer)
Advance excel skill (Must have)
Ability to build up tools for tracking Operations Performance
Good understanding of logistics and supply chain operation
Record of building capabilities within large organizations (e.g. analytics center of excellence, Analytics Training Academy and analytics / data governance bodies).
Experience in Agile Development.
Ability to work with multiple priorities, handle several projects, ability to collaborate across the ecosystem.
Build trust with key stakeholders, be able to provide a consultative approach while having domain expertise on supply chain operation.
Strong stakeholder and change management skills including with business and IT.
Strong communication skills with ability to align the organization on complex technical decisions.
Mindset & Behavior
High energy and passionate individual who inspires teammates to reach their maximum potential.
Willing to change and adapting new things.