About this opportunity
operational performance and delivery management of the assignment within a MS deal.
You will also be responsible to handle the applicable Working Level Agreements (WLA) and Operating Level Agreements (OLA) with delivery organizations.
Lead the delivery of planning and engineering activities. Securing an efficient customer network, broadcast environment and IS / IT infrastructure lifecycle management.
And you will drive a cost-effective end to end solution design, according to contractual requirements and Ericsson strategy.
What you will do
Handle operational function for end-to-end planning, design, engineering and optimization activities on the live network, broadcast and IS / IT infrastructure
Handle and monitor delivery performance by establishing a WLA between Engineering and IS / IT delivery units and the Managed Services team
Hold governance meetings on engineering, optimization and application development subjects
Operate capacity availability, security and business continuity activities based on customer requirements
Coordinate the interface between planning and engineering business units and customer’s retained organization
Analyze customer requirements to ensure the solution reflects contractual requirements
Identify and support add-on and pre-sales opportunities and technical solutions for our Key Account Managers
Coordinate and conduct the live’ network, broadcast and IS / IT medium and long term infrastructure evolution plan
Support customer on strategic decisions around infrastructure evolution while documenting decisions to increase customer insight
Drive innovation initiatives and new or enhanced services around network and infrastructure
Identify and handle 3rd level customer suppliers based on WLA
You will bring
Domain experience : MPLS / IP Network.
CCIE is preferred
Planning and design delivery management
Network Broadcast and IS / IT life cycle management
Additional Requirements :
Service delivery efficiency
Delivering results and meeting customer expectations
Deciding and initiating action
Entrepreneurial and commercial thinking
Persuading and influencing
Relating and networking
Why Join Ericsson?
We are proud to announce in 2022, Ericsson Vietnam is recognized as the Top 10 Best Workplace in Vietnam by Great Place to Work Institute ®.
Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute ® for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible.
To build never seen before solutions to some of the world’s toughest problems. You ll be challenged, but you won’t be alone.
You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do.
We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process.
If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport
Be where it begins
Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment.
With us, you will no longer be dreaming of what the future holds you will be redefining it at a company where you’re empowered to lead and perform at your very best.
Learning and Development
Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.
Benefits and Rewards
We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people.
We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.
Click here to find out more about our benefits.
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