Student Success Officer
Ho Chi Minh City, Vietnam
1 ngày trước
source : Glints

CoderSchool's primary company value is Students First. As student success executive your job is to ensure CoderSchool's students are happy and our classes are effective.

About CoderSchool

Founded in 2015 by Silicon Valley engineers, CoderSchool prides itself on being the most effective coding school in Ho Chi Minh City.

We focus on intensive, full-time bootcamps and guarantee that students will find software jobs after they graduate. We use modern curriculum inspired by Silicon Valley, and a friendly, hands-

on approach that focuses on building real-world applications. Our company values are Students First, Always Be Learning, and WeMe (put we before me).

We're looking for ambitious people who want to transform tech education and have a good time doing it.

Main Responsibilities

Measure attendance / homework submission / student performance / teacher performance weekly.

Prepare reports and insights on how we can always continue to be improving the student experience.

Support students on any-class related issues.

Facilitate CoderSchool’s academic events such as Demo Days, workshops and seminars.

Constantly think of ways we can make students happy and productive before, after, and during their time with CoderSchool


Analytical Skills : you need to be able to not only collect student feedback, but analyze and understand it to propose next steps.

Communication Skills : you'll be spending a lot of time talking with students and teachers.

Problem Solving Skills : you're going to use the two skills above to propose solutions on how to improve our classes and make our students happier and more successful!

English : if you're read this far you probably have a good command of English. Many of our students, industry partners, and yes, our founder, are native English speakers, so being able to communicate well with them is a must.

You don't need perfect English, just good enough to communicate naturally and effectively.

Questions We'll Ask in the Interview

No secrets here, here's what we'll ask you.

A student has been consistently 30 minutes late to class two days in a row. How would you speak to this student?

There is one student who thinks the teacher of a class speaks too fast, and is hard to understand. How would you speak to this student?

Talk about a great educational experience from your life? What made it so great?

Talk about a disappointing educational experience. How could it have been improved?

Talk about one time when you fell short of achieving a goal. What did you learn?

What is Python? What can you use it for?

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