Executive, Air Freight Operation
Schenker Vietnam Co., Ltd
Ha Noi, Vietnam
5 ngày trước
  • Correspondence to get booking instructions from Oversea / Shipping requests from customers.
  • Booking space with carriers, then follow-up booking until cargo arrived destination.
  • Send booking confirmation to customer and flight schedule to Customer / Overseas.
  • Issue HAWB to customer and MAWB to Airlines.
  • Send Pre-alert to Overseas / Customer.
  • Tracking and tracing cargo and keep Customers / Overseas updated if any changes in the initial flight schedule.
  • Settle claims about cargo delay, loss, missing, damage from customers or related parties
  • Make claims about cargo delay, loss, missing, damage to carriers and other concerned parties
  • Issue invoice and reserve cost for shipment.
  • Cooperate with carriers to check rate before sending booking.
  • Monitor Schenker onsite to properly receiving cargo avoid missing assignment flights.
  • Correspond with airlines for any change in the booking and request extend cut-off time if cargo late delivery.
  • Sending reports to customers as per requested.
  • Correspondence with Schenker IT for any system problem.
  • Update information into the customer’s system or airlines’ system as requested.
  • Bachelors in Economics (Graduates from Foreign Trade University or National Economics University or Commercial University are preferable).
  • Relevant working experience is preferred.
  • Forwarding background is an advantage.
  • Fluent communication both in English and Vietnamese
  • Customer Orientation, Proactive, teamwork
  • Hard-working, honest and able to work under pressure
  • Attention to detail and accuracy
  • Báo cáo công việc này
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