CUSTOMER SERVICE EXECUTIVE (FLUENT IN FRENCH)
Autonomous Inc
Ho Chi Minh City, VN
3 ngày trước
source : Glints

About Autonomous

From a small apartment in NYC to 10 locations around the world

Rewind to 2014 : A small group of tinkerers in a tiny apartment in Hell’s Kitchen, New York shipped the first SmartDesk to their first Kickstarter backers.

2018 : we power 110,000+ companies in over 60+ countries, the SmartDesk is AI, and we are reimagining not just workspaces, but workplaces.

What happens when you reach across the world and create a borderless, decentralized, autonomous organization.

Our global offices - California, Saigon, Shenzhen, Amsterdam, New York - share the same DNA. Autonomous belongs to dreamers, risk-takers, engineers, and artists dedicated to breaking down ideas and building them up again - bolder and better.

Responsibilities

  • Communicate knowledge of all products to customers to support customers to choose the most suitable product and order products
  • Take care of inbound sales requests of US customers
  • Provide high-level customer service and responded to service inquires.
  • Maintain relationships with customers by providing support, information, and guidance; recommending new products
  • Log new customer information and varied sales data for existing customers in computer database
  • Requirements

  • Bachelor’s degree preferred
  • 2+ years’ direct or online phone customer services' experience (Nice to have)
  • 1+ years’ retail experience a plus
  • Fluent in both English & French (4 skills)
  • Hardworking & detail-oriented
  • Always be curious. Always learning
  • Team Culture Requirements

  • Willingness to learn new programming languages, tools, and technologies
  • You must be a fast and thorough learner, capable of systematically inquiring into new technologies and their foundations.
  • Think and rethink, from the ground up

  • Able to constantly challenge yourself to stay on top of your game and upgrade yourself every day.
  • Why you’ll love working with the Autonomous team

    You’ll be you. We deeply care about helping everyone at Incognito work on what they love, freely express their ideas within the team, and grow to their true potential.

    You’ll be a better you. Most of the time, you’ll be working on cutting edge technologies. You’ll be constantly learning and improving your knowledge.

    You’ll be your own boss. There is very little hierarchy at Incognito. Decision-making processes are transparent. We welcome all different ways of thinking and trust the people we work with to do what they do best.

    There is no micromanagement here.

    You’ll be the inventor. Most of the time, you’ll find yourself working on a problem that doesn’t have a solution - yet. That’s where you come in.

    You’ll solve problems for the world. Most of the problems we’re solving are for the global audience of today, and of tomorrow.

    The essentials

    Above-market salary and bonuses

    13th month salary

    Total health care benefits for you and your spouses and children

    Standing desk, ergonomic chair

    Healthy, freshly prepared breakfast + lunch

    We play soccer every Friday!

    Team outing & company retreat

    Travel internationally to conferences needed

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