Vietnam Market Reseacher
GOJEK
Ho Chi Minh City
2 ngày trước

About Gojek VN : Gojek is Southeast Asia's leading technology group and a pioneer of the integrated super app model. In Vietnam, with the goal of uplifting the daily life of Vietnamese people, we currently offer convenient services for motorbike ride-hailing (GoRide), food delivery (GoFood), and courier (GoSend) and we’re working on the rest!We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Are you ready to fall in love with your new role and meet your great new colleagues? About the Team We are a nimble and high-spirited team working with functional heads across the markets.

Our insights help to aid the development of product design, communications, and overall operational and business strategy.

The role will sit within an embedded Research team that takes care of expansion markets, reporting directly to the Research Lead (International Research).

About the Role Do you have the knack to uncover deep user insights? Do you enjoy the adrenaline rush of working in a fast-paced environment?

Have you dreamt of launching new products in the market? Does ambiguity trigger you to find innovative solutions?If yes, this role is for you.

Looking for a market research professional to join Gojek Vietnam. You will be surfacing the market’s unique nuances to tailor our core products to the needs of our users (drivers, customers, and merchants).

With holistic understanding across our core industries - transport, food, pay, and logistics, you will be seen as the market expert by cross-functional teams.

You will primarily be working with product managers, designers and business teams such as strategy, marketing and operations.

What you will do : ·In consultation with functional leads, develop the research roadmap by balancing in-house as well as outsourced research studies.

  • Proactively work with XFN teams (PMS, designers, strategy, marketing) for research prioritization·Be hands-on! Independently lead and execute varied research projects - market sizing, building business case, user journeys, UX research, communications research, U&A, etc.
  • Be comfortable with end to end management - Briefing, Development, Execution, Insights sharing. ·Triangulate insights by combining multiple data sources - internal, survey, and secondary sources for effective business decision making.

    You will work closely with other data teams (competitive intelligence, analytics, data science) to fuse insights into the decision making process What you will need : + Has 5-7 years of experience in the field of Market Research, preferably in South-East AsiaIs a generalist - understands, qual, quant, and secondary data sources and has worked across varied research types (tracking, communications, sizing, product test etc) + Is hands-on with a proven track record of designing, executing, and sharing insights with the stakeholders+ Ability to operate in a self-directed culture and has comfort in navigating uncertainty+ Must be Vietnamese residing in Vietnam but is comfortable traveling in the region (10%)Nice to have : + Client-side experience+ Exposure to product / design research + Understanding of analytics - SQL, R, Tableau, etc.

    About Us Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products.

    It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.

    Our Mission : To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

    As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia.

    We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

    Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer.

    We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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