QA and Sourcing Specialist
Article
Thành phố Hồ Chí Minh, Thành phố Hồ Chí Minh, VN
4 ngày trước

Description

Hey, we’re Article. We’re a digital-first furniture brand that’s working to make everyday living better by providing an easy way for people to furnish their space, with beautiful, modern furniture.

We are a direct to consumer brand, with a head office in Canada and warehouse locations across the Americas. We also have an office in Ho Chi Minh city that works closely with our vendors and has teams that are focused on Product, Sourcing and Quality.

As we continue rapidly growing we’re now on the hunt for talented, enthusiastic team members to join us.

We’re looking for a Sourcing and Quality Specialist who has strong experience in either of these fields in Asia. Experience in sourcing, developing, reviewing, and following up on Vendors and Products is a must.

You will be ensuring available production capacities and following up on product development and quality while maintaining timelines.

This will be an essential role in coordinating the different tasks at hand.

What You'll Do

  • Source and assess new vendors (qualify them as Article approved vendors)
  • Source and assess raw materials for BOM data sheets
  • Update our internet tool system with information related to the new vendors and prepare introductions to our team in Vancouver
  • Maintain sample timelines and ensure the vendor is meeting all deliverables
  • Evaluate new product samples, review design changes or quality improvements on new or existing products
  • Collaborate with the design team in the Head Office to define product specifications and requirements
  • Collaborate with vendors in implementing Article initiated improvements or design revisions
  • Follow up sampling with raw material vendors and finished product vendors
  • Conduct product testing following Article standards at the factory's site or Article’s office
  • Manage testing of products and / or materials at third-party labs as required following Article’s Product and Compliance Test Standards
  • Establish and keep updated specification sheets to ensure all new and existing products meet Article’s quality standards and material requirements including required product labelling and warnings
  • Conduct in-line, CAPA, and pre-shipment inspections
  • Analyze and categorize customer claims to monitor product performance and identify issues
  • Conduct root cause analysis on product issues and discuss solutions with factories. Review and approve corrective actions.
  • Coordinate with the Quality Assurance team in Vancouver in the event of a quarantine or recall, and work with the vendor on a timely resolution of the issue
  • Support the continued refinement of Article quality standards and systems through process improvements and ad-hoc projects
  • Skills Knowledge and Expertise

  • Candidate should have bachelors, MFA, or other post-secondary certification
  • Extensive experience in a Sourcing or QA role in the furniture industry in Asia
  • Previous exposure in managing furniture clients from North America is a plus
  • Good communication skills and good command of English
  • Technical knowledge of furniture is a plus
  • Result orientated and persuasive mindset
  • Curious, eager to learn and be proactive
  • Benefits

    We want Article to be an amazing place to work, and we do our part to take care of our team. In addition to a competitive salary, we provide :

  • A team-oriented work environment. Article is lucky to employ a wide range of experts, and seeks to facilitate a culture of mentorship and curiosity.
  • We take on the job learning seriously, and we have a lot of fun doing it.

  • The tools you need to get your job done well! We supply state-of-the-art laptops and the software you need to succeed.
  • Access to a benefits package with all the bells and whistles
  • Discounts on our products so you can style your home how you like it
  • Regular extra-curricular activities, such as socials, open-mics, picnics... even cross-country skiing! We’re open to suggestions for fun new activities so bring a few ideas along.
  • Ready to become a Particle? Apply today. We're excited to meet you.

    Article is the easiest way to create a beautiful modern space.

  • Article started with a desire to improve efficiency and make furniture less expensive for everyone. In 2014 we had 4 employees;
  • now we have over 1300 and have been growing rapidly.

    Our head office is based in Vancouver, Canada, an office in Ho Chi Minh City, and warehouses in Seattle, Los Angeles, San Francisco, Jacksonville, Austin, Dallas, Portland, Houston, Charlotte, Miami, Chicago, Nashville, Denver, Baltimore, Toronto, Boston, and New Jersey.

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