CFS Warehouse Assistant Manager (Based in Hai Phong) - ( 22000157 )
JOB PURPOSE :
Reporting to Vietnam Operations Head, this position will focus on overall daily operations and Operations’ capability development in Hai Phong CFS Warehouses;
provide leadership and direction to the team by directing a diverse in-house and subcontracted workforce to manage the throughput of our customer’s products and creating a safe working environment;
actively develop industry network & domain knowledge to enable market leadership in our operations infrastructure.
ROLES & RESOPNSIBILITIES :
1. Customer KPIs :
Ensure customers KPIs are met for all LOBs CNS, CLS and TMS.
Develop and Drive Vendor Logistics Program (Product and Capabilities)
Continuously identify service gaps and implement solutions to enhance customer satisfaction.
Engage in infrastructure planning, BCP, Sustainability, Digital Transformation projects as required.
2. Operational Excellence :
Monthly Operations Dashboard - Performance visibility & Analytics
Participate Vendor Performance review of service providers, Contracting, and Vendor Strategy.
Drive Continuous Improvement Programs (Kaizen). Achieve Cost leadership.
Deliver an active Capacity Management Plan (warehouse and trucking) with related stakeholders Customer Service, KAM and Regional Ops
3. People Leadership :
Determine organization structure, roles and responsibilities and performance targets for the function
Establish a culture of service excellence, flexibility, and cost consciousness
Shape L&D, Succession Plans, Policy changes for a Sustainable organization
Manage peak / off-peak resource allocation and drive inter-department workflow efficiencies
At least 5 years working experience in the logistics industry and track record in Operations Management (warehousing & distribution)
In depth local knowledge about regulatory, regional practices, cultural differences.
Track record in engaging large MNC accounts (complex business rules)
Data-driven and process-minded leader
Able to engage complex supply chain topics; meaningfully engage senior stakeholders and seek solutions in an ambiguous environment.
Able to leverage technology or mobilize suitable stakeholders to implement solutions.
Cross-functional experience is highly preferred
VNM Hai Phong
Room No. : 401- 404, No. 3 Le Thanh Tong Street, May to Ward Ngo Quyen District
Jul 20, 2022, 11 : 10 : 23 PM