Operation Manager - Vung Tau
NOVA SERVICE
Ho Chi Minh
2 ngày trước
source : Hoteljob.vn

Mô tả công việc

  • Interacts with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community
  • Assists in the development and implementation of the Strategic Plan, Marketing Plan, Budget to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability
  • Ensures highest level of guest satisfaction by providing within Corporate standards quality guest services and amenities
  • Manages the functions of all hotel personnel through supervision of hotel department heads
  • Assists in monitoring present and future trends, practices and systems in the hotel industry and determines and ensures execution of competitive programmes as directed
  • Participates in conducting weekly inspections and ensures physical facilities are kept in operational condition by full implementation of preventive maintenance programmes and judicious planning and management of FF& E, as directed
  • Ensures emergency procedures are practised and enforced to provide for the security and safety of guest and employees
  • Identifies future potential department heads and participates in the development of their training plans
  • Establishes and maintains effective internal communication and meetings structures to ensure optimum teamwork and productivity
  • Establishes and maintains a prominent level of visibility and involvement in the property and in business, social and governmental communities as appropriate
  • Develops recognition programmes, advertising and promotional campaigns to obtain greatest market awareness and patronage
  • In the absence of the General Manager, assumes responsibilities as appropriate
  • Keeps General Manager informed of any unforeseen events, which may occur in his / her absence
  • Assists in selling hotel through personal involvement with all potential markets as required
  • Co-ordinates functions and activities with General Manager, Regional Operation Director.
  • Works with Human Resources Manager on manpower planning and management needs.
  • Works with Chief Accountant in the preparation and management of the Hotel’s budget.
  • Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
  • Perform any other duties which may be assigned by the management from time to time.
  • Quyền lợi được hưởng

  • Attractive and competitive income;
  • Enjoy the welfare regimes according to the Law of the State : Payment of social insurance, health insurance, unemployment insurance....
  • 13th month salary; Year-end PMS;
  • Lunch / phone / personal laptop support;
  • Periodic health checkup;
  • Enjoy incentives when using services of NovaGroup;
  • Professionally trained, with many career development opportunities;
  • A civilized and fair working environment...
  • Yêu cầu công việc

  • Bachelor’s degree in Hotel Administration, Business Administration or equivalent
  • 3 years of general management experience in a high level operations role or prior general manager experience, or an equivalent combination of education and experience.
  • Type and level of experience required may vary slightly based on size and complexity of operation
  • A high energy level and a passion for achieving results
  • Strong Leadership skills in managing teams to drive for results
  • Ability to manage in a competitive environment
  • Ability to manage complex relationships
  • A passion for delivering superior results
  • Báo cáo công việc này
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