JOB DESCRIPTION : Key Responsibilities
Deliver Customer Operator training in Abbott facilities or on-site
Perform new instrument and assay implementations through to Test Of Record
On-site assay investigation, troubleshooting and operator training and coaching.
Bachelors degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred
Proven track record in a Diagnostic laboratory or similar position, supported by management and customer references preferred or Graduate entry program.
Successful engagement with customers, specifically lab staff.
Technical Assay and system expert for product line responsibility
Highly developed communication skills and ability to demonstrate empathy and engagement with customers
Ability to identify and drive resolution of issues
Strong experience in use of analytical tools and software
JOB FAMILY : Field Services
DIVISION : ADD Diagnostics
LOCATION : Vietnam >
Ho Chi Minh City : Me Linh Point Tower
ADDITIONAL LOCATIONS : WORK SHIFT :
WORK SHIFT : Standard
TRAVEL : Not specified
MEDICAL SURVEILLANCE : Not Applicable
SIGNIFICANT WORK ACTIVITIES :
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)