Mô tả Công việc
Mission Statement :
Manage majority numbers of existing bulk customers in designated area.
Ensure contract commitment delivery, customer satisfaction and loyalty, ultimatly bring expected revenue and profit in the long run, and stable customer base.
1. Contract and price management (30%)
Implement contract as it was signed : deliver ALV commitments and monitor customer actions so as it respect the contract.
2. Customer defend, Contract renewal and business expansion capturing (30%)
Vigilance of competitor attack
Identify right time for contract renewal / business expansion
Build solution and commercial scheme
Winning strategy proposal
3. Customer satisfaction management (25%)
Customer complaint handling
Customer insight understanding
4. Account management program lead (15%)
Initiate and implement program locally
Implement cluster / group program relating to AM
Yêu Cầu Công Việc
1. Education : University Degree - Preferably Chemical and Engineer Field.
2. Work experience : 1-3 years in related field.
Significant entrepreneurship / innovative achievement
Mix of business lines and business development experiences
Role with a functional responsibility
3. Foreign language : English - fluently at 4 skills Reading, Writing, Speaking and Listening
4. Essentials of Behaviors :
Anticipating & dealing with changing environment (incl. strategic mindset)
Innovative thinking & influencing leadership (incl. entrepreneurship, risk taking)
Committing to company's performance and responsibility
Managing personal efficiency and competing priorities
Customer focus, Proactiveness and negotitation
Solution-focused decision making
Managing teams & / or Team work
Communicating with impact (Giving a sense of purpose & motivating others)