Job Description
As D365 CE Solution Architect, you will be in charge of :
Maintaining functional and technical knowledge of Microsoft Dynamics 365 Customer Engagement Applications.
Supporting D365 CRM applications through maintenance, form / dashboard & workflow customizations, end-user guidance, and level 2 / 3 production support requests
Collaborating with Product Management and Business Process Owners to analyse and design business requirements
Translating business requirements into detailed User Stories and corresponding Acceptance Criteria
Serving as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams
Proactively documenting solutions, processes, designs and lessons learned
Incorporating learnings into future solution design considerations
Working closely within the technology team to shape the technical landscape of the assigned application processes and technology
Regression testing and retesting identified defects as needed
Developing, executing, and verifying test plans and scripts for functional testing based on User Story Acceptance Criteria
Identifying and managing risks with timely reporting and escalation of such risks and issues
Performing SQL database knowledge and query writing
EMPLOYMENT TYPE : Full time, permanent position
WORK SCHEDULE : 9 : 00 AM to 6 : 00 PM
WORK LOCATION : Full-time work from home (until further notice)
Qualifications
Experience minimum of 7 years with Dynamics 365 or CRM
Deep functional knowledge of Microsoft Dynamics 365 CE solutions & integrations
Industry expertise of strategic sectors
Outstanding documentation and communication skills
Experience of developing creative and client-pleasing solutions to complex business problems
Exceptional ability and experience in preparation of proposals, responses and contracts
Demonstrable Programme level Solution Architect experience
Excellent working knowledge of Solution and Integration Design
Relevant Microsoft certifications
Ability to multitask and prioritise
Excellent interpersonal and communications skills
Data integration skills
Attention to detail
This position will be hired by a third-party contracting company and assigned to Vietnam
Additional Information
OUR COMPETITIVE EDGE
We work together in a dynamic and rewarding work environment. We have an experienced leadership team, excellent technology and product expertise, and strong relationships with a broad base of customers and partners.
We offer competitive compensation and benefits package, regular performance review, performance bonuses, and regular trainings.
What is it like working here?
We pride ourselves on being industry leaders and providing an enjoyable work environment where our people can grow personally and professionally.
Hitachi is the place people can develop skills they’re excited about. The following are our commitments to employees.
We recognize our profitability and project success comes from our team great people doing great things. As such, we pursue profitable growth and expanded opportunities for our team.
We offer challenging and diverse work across multiple industries and reward creativity and entrepreneurial innovation.
We respect, encourage, and support each individual needs to continually learn and grow personally and professionally. We are committed to fostering our people.
We believe that investing in our community is just as important as investing in our organization. To that extent, we fundraise, volunteer, and allocate funds to support local charities.
We listen. Every employee has something important to say that can contribute to enriching our environment.
We compensate fairly. And while employees might come for the paycheck, they stay for the people. Our people are the reason we are exceptional.
This is something we never forget.
