Bình DươngGeneral Job FunctionShe / He concentrates on communication with sales / agents and customers directly or indirectly, production units, product development and technical administration to make sure all activities related to order management is always under control.
Responsibilities and DutiesSupervising, monitoring and making sure that all orders are timely and correctly updated in the ERP order management system by his / her staff.
The sales coordinator is responsible that all customer requirements and needs are timely and clearly communicated to all related departments within ScanCom.
He / she is proactive in problem solving, training, big picture management and team motivation with the support and advice from the senior manager.
Furthermore, he / she assists the senior manager on order, axapta procedures suggestions, implementation and continuous process improvement.
communicate directly or indirectly with customers in the market, as signed by Regional Sales Senior Manager (RSSM)support RSSM to prepare and manage all required materials for meetings with customers either in Europe or Vietnamsupport RSSM in meeting preparation in Vietnamsupport RSSM with information on collections, marketing materialsresponse on customer request as fast as possible.
foresee, identify and solve problems, to ensure a smooth delivery.take proactive action with agents / nso, customers and related departmentsmake sure that all changes are updated in the system properlylimit the mistakes by taking the training to staffs frequentlyunderstand International Order Center procedures, implement and educate the staff, properly.
build close interaction between Own Manufacturing and Contract Manufacturing Production unit, QA, GPM, Product management and TD.
participate in customer meetings.supports the Sales Assistant in troubleshooting by all daily activities. Transfers his experience and knowledge to the Sales Assistant.
ad-hoc projects as assigned by Senior ManagerInternal working relationshipsScanCom International production units : ScanCom Vietnam OM PU (Planning division)ScanCom Vietnam CM PU (Planning division)ScanCom Indonesia (Commercial manager)ScanCom International SalesScanComl Sales DirectorScanCom Sales (NSO+Agent)Other ScanCom Division : R & D Department & TDEnvironmental and Social Accountability department.
Trade Finance Dept.Import Export Dept.Quality AssuranceGPM Dept.External working RelationshipReporting Relationships : Superior : Regional Senior Sales ManagerSubordinate : Sales AssistantCondition of Service : Work hours may frequently extend into overtime during high production season (November to March).
Kinh nghiệm / Kỹ năng chi tiếtExperience and Qualifications : At least 5 years experience in foreign companiesExperience in trading and or manufacturing businessCommunication experience with oversea customers by phone and mailStrong familiar with shipping and oversea tradingUniversity degree holding (Economics, Trading)Fluency in English languages is a must-
Excellent communication skills - Strong self - confident in verbal communicationAbility to work independentERP system experienceGood computing skillsTeam playerMô tảNgành nghề việc làm : Xuất nhập khẩu / Ngoại thươngBán hàngBán lẻ / Bán sỉCấp bậc : Quản lý / Trưởng phòngNơi làm việc : Bình Dương , Thị xã Dĩ AnTrình độ học vấn : Cử nhânMức kinh nghiệm : 5-
10 năm kinh nghiệmLoại công việc : Toàn thời gian cố địnhGiới tính : Nam / Nữ