GBS Preferred Cust Associate
UPS
HO CHI MINH CITY, Vietnam
12 giờ trước

GBS Preferred Cust Associate

Primary Location : HO CHI MINH CITY, Vietnam, Job ID R22007912

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

We know what it takes to lead UPS into tomorrow people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description : Job Summary

Job Summary

This position provides a one-to-one customer service experience for UPS Preferred accounts. He / She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.

Responsibilities :

  • Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
  • Analyzes and resolves Preferred account issues.
  • Qualifications :

  • High school diploma, GED, or International equivalent
  • Strong oral and written communication skills
  • Strong problem solving skills
  • Previous customer service experience - Preferred
  • Employee Type : Permanent

    Permanent

    UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

    Báo cáo công việc này
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Nộp đơn
    Email của tôi
    Bằng cách nhấp vào "Tiếp tục", tôi đồng ý với neuvoo để xử lý dữ liệu của tôi và gửi cho tôi thông báo qua email, như được nêu chi tiết trong Chính sách bảo mật của neuvoo. Tôi có thể rút lại sự đồng ý của tôi hoặc hủy đăng ký bất cứ lúc nào.
    Tiếp tục
    Mẫu đăng ký