Store Manager (High-end Fashion)

NIC's Client

Ha Noi, Hà Nội

5 ngày trước

Job Description

Major Responsibilities :

1. Profit and Loss Management

Plans the development of sales in your boutique

Builds up the annual budget, keeps track of all foreseeable sales and expenses

Achieves net profitability in line within the agreed budget

Prepares weekly sales summary and monthly reports per requires

2. Sales Management

Have good customer database and good relationship with them

Ensures that all clients are properly served

Develops a selling strategy based on market trends, sales objectives and inventory control

Implements this strategy with a quality and customer-service oriented sales policy

Ensures that all the sales team fully understands the selling strategy and applies it

Prepares sales budget every year

3. Buying

Implements a proper buying strategy, based on the specificity of your boutique (demand, inventory and sales objectives)

4. Inventory

Manages inventories in a pro-active way in order to increase the sales and keep a financially healthy stock level

Be fully aware of the inventory of all product lines at all times, anticipating stock build-up and shortages, and maintaining reasonable levels as much as possible

Optimizes sales in the boutique by ensuring that needed stock is available, regularly reordering

5. Merchandising

Trains the sales team to develop proper merchandising skills

Maintains boutique display and environment with company set standard of daily operation

6. Customer Service

Ensures that each member of the sales team provides an excellent service to each individual entering the boutique, in line with Tam Son’ standards of customer service

Develops sales and goodwill through proper service to all clients

Always be present and back-up your team in case of conflicts

7. Team Management

Motivates your sales team to serve all clients in excellent standards

Employs and retains high quality staff, at the right compensation level

Keep track of each individual performance, defining tasks and setting goals

Ensures that the team receives proper training regularly in order to develop customer service, product knowledge and selling skills

Oversees and ensures all leaves taken are in line with company policies and procedures while all untaken annual leaves are properly managed

Creates a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company

Ensures that everyone on the team receives proper support in order to achieve their full potential.

8. Sales Administration

Ensures that procedures and systems are clearly understood, run smoothly and comply with the ever-changing needs of the sales activities

Ensures that all sales activities are properly processed according to the company’s procedures

Processes proper sales reporting according to the company’s procedures

9. Communications

Assists the Marketing Team to implement any communication activities in relations with your boutique

Proposes to the Marketing Team all communication activities which could help achieve the sales objectives of your boutique

Be at all times a proper ambassador for Brands with all visitors of the boutique, and to ensure that each member of the sales team also acts as an ambassador of the brand

10. Property Management

Keeps up the boutique in excellent states at all times

Ensures proper maintenance and renovation works, in line with the agreed budget

Aware of the neighboring property market and to inform your supervisor of any opportunities

Job Requirements

Required Number : 1

Year Experience : Not required

Minimum Career Level : Manager

Minimum Education Level : Bachelor Degree

Job Skills : Qualifications :

Good understanding about luxury fashion

Possess a minimum of four years of working experience in retail and / or hospitality, preferably within luxury goods as well as the network in the industry

Experience in a senior management role

Demonstrated leadership ability / team management (Strong leadership attitude)

Good communication (eloquent, orally as well as in writing) and interpersonal skills (communicate well with clients and colleagues)

Commercial mindset

Result and customer oriented

Strong competitive attitude

Be a team player with good integrity and exceptional work ethic

Be responsible, trustworthy and hardworking

Comfortable making decisions within area of expertise

Able to work under pressure and meet deadlines

Be flexible i.e. able to work shift hours, weekends and public holidays when required

Fluent in English

Language :

Computer Skill :

Non Technology Skill :

Others skill :

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