IT Support Engineer – Office 365
NashTech
Ho Chi Minh
4 ngày trước

Description

  • Log and follow up with other IT teams to support calls and tickets until resolve;
  • Support NashTech users in other country offices especially Office 365 applications, office equipment, and simple network configurations;
  • Support the end-users to troubleshoot the IT-related issues on their computers, including hardware, OS, and applications;
  • Provide guidance to users on internal systems, software, and applications;
  • Deploy / install, maintain, upgrade IT equipment and standard applications;
  • Perform diagnostic tests, modify or repair computer hardware, including PC, printer, data projector and peripherals;
  • Other tasks assigned by line manager.
  • Qualifications

    As a key role in the IT team, the successful candidate should have :

  • Bachelor or equivalent degree in computer science;
  • Has 2+ years of hands-on experience in HelpDesk / Support, and at least 1+ years of hands-on experience support of Office 365 (Outlook, Skype for Business, One Drive for Business, SharePoint Online, MS Team);
  • Good English skills to understand specification (written and oral);
  • Passionate of learning, sense of urgency, and detailed;
  • Time management skills;
  • Ability to work independently;
  • Ability to work on shift.
  • Industrial certifications holder : MCSA / MCSE and Office 365 related is an advantage.

    Why You'll Love Working Here

  • 13-month salary per year.
  • Performance bonus (up to 2-month salary).
  • Social Health Insurance paid fully.
  • Healthcare : Annual health check-up, Premium Health Insurance (plus 1 slot for your dependent).
  • Annual leaves : 14 18 days.
  • Clubs program : Football, Badminton, Swimming, Tennis, Rock, Yoga
  • Training courses : Technical skills Soft skills English
  • People are extremely important to us and that’s why we have a clear vision : to make NashTech a great place to work in its sector.

    We pride ourselves on :

  • Professional and Flexible Working Environment
  • Great Teamwork
  • International Assignments
  • WeCare - WeShare - WeDare - WeInnovate Engagement Program
  • Báo cáo công việc này
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