JUNIOR ONBOARDER SPECIALIST | HANOI | FULL TIME
Ecomobi PTE
Hà Nội, VN
4 ngày trước
source : Glints

Key responsibilities :

Customer centric orientation with strong communication skills

Ability to translate business requirements into product use cases or technical requirements

Configure SSP based on customer requirements

Ability to learn and adapt quickly to new products or updates to existing products

Delight customers using critical thinking and complex problem solving skills

Train customers and their teams on the day to day use and administration of the product

Document the onboarding steps for future reference and to transition to other teams as needed

Demonstrate ability to multi-task and work on multiple projects and successfully deliver on-time

Competencies :

Qualifications : Bachelor’s degree or equivalent

Knowledge : 1-2 years of experience with eCommerce companies. Consultative selling methodologies

Skills : Communication, English, Problem-solving

Attitude : Hard-working, Professional, Detail-oriented

Benefits :

Gross salary : 7.000.000 10.000.000 VND (competency based), 100% Salary for Probation

Lunch allowance : 35.000 VND / working day

Flexible time : 9AM 6PM (7,5 hours / day From Monday to Friday)

Fund for Training & Development, Sport activities

Bonus based on working performance(quarterly) and Salary review twice a year

Personal Healthcare Insurance beside Social and Medical Insurance

Teambuilding : from 2-3 times / year, both local and oversea

International working environment with foreign colleagues and partners

Opportunities for professional training on jobs and skills

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