Assistant Relationship Manager Corporate Banking Department, Asia Pacific CBVN (HCM)
Sumitomo Mitsui Banking Corporation Ho Chi Minh City Branch
Ho Chi Minh
4 ngày trước
source : VietnamWorks

What We Can Offer

Social insurance, health insurance, unemployment insurance according to Labor Laws Advancement opportunities Professional working environment

Sales Support :

  • Attend to client queries, ensuring all queries are responded timely, professionally, and in line with the Bank’s service standards.
  • Proactive in identifying client needs, consulting, and providing necessary support, actions to ensure smooth transaction execution.
  • Manage all client communication of the assigned portfolio; maintain necessary documents, records for all operations, and effective relationship management.
  • Liaise with various departments within the bank to ensure resolution of customer requests and enquiries pertaining to transactions and / or documentation in a timely manner.
  • Business Development :

  • Assist Relationship Managers (RMs) to manage overall client relationships with the assigned portfolio;
  • Support RMs to maximize the Bank’s wallet share in relation to credit limit utilization and capture cross-sell business opportunities;
  • Join clients’ calls along with RMs to facilitate work requirements.
  • KYC & Other tasks :

  • Assist RMs to obtain necessary legal documents from clients and ensure completion of account opening and Know-Your-Customer (KYC) approval process.
  • Coordinate with AML Team to ensure timely monitoring & diligent management of full client portfolio for periodic and ad-hoc KYC review.
  • Administer all work and ensure compliance to all guidelines & procedures.
  • Attend to other administrative tasks, business reports, managerial preparation, and any other specific projects / tasks as to be assigned by the Team Leader and Head of Department from time to time.
  • Job Requirements

    Required Skills / Experience :

  • Strong education background with at least a Bachelor's Degree in related fields (Economics / Finance / Banking Degrees preferred)
  • Good communication skills (writing and speaking) in English. Additional languages (e.g. Chinese, Korean, etc.) will be an advantage.
  • Experienced in banking operation / customer service.
  • Good work ethics and capacity to learn and adapt.
  • Education Required :

  • Bachelor Degree in Economics / Finance / Banking
  • Years of Experience Required :

  • 3 years and above. Prior work experience in the corporate banking / client service area in foreign financial institutions is preferable.
  • Job Locations

    22-36 Nguyen Hue, Bến Nghé, District 1, Ho Chi Minh City, Vietnam

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