RFFE Customer Quality Engineer (RMA), Senior
14 giờ trước

Company :

Qualcomm Vietnam Company Limited, Hanoi Branch Office

Job Area :

Engineering Group, Engineering Group >

Quality Assurance Engineering

Job Overview :

Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives.

But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products.

This is the Invention Age - and this is where you come in.


Responsible for planning, implementing, and managing compliance of design, manufacturing, and production processes with internal and external safety, quality, and regulatory standards requirements for worldwide distribution.

Designs, implements, and maintains methods and procedures for inspecting, testing, and evaluating the precision and accuracy of design, production processes, production equipment, and finished products.

Performs analysis of reports and data to identify trends and recommend updates or control changes to quality standards and procedures when necessary.

Ensures quality integration into the overall functions of design, development, process, and production.

The responsibilities of this role include :

  • Working under some supervision.
  • Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships;
  • errors may require involvement beyond immediate work group to correct.

  • Using verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question.
  • May require basic negotiation and influence, cooperation, tact, and diplomacy, etc.

  • Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
  • Completing tasks with multiple steps that can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively;
  • mistakes may result in some rework.

  • Exercising creativity to draft original documents, imagery, or work products within established guidelines.
  • Using deductive and inductive problem solving; multiple approaches may be taken / necessary to solve the problem; often information is missing or incomplete;
  • intermediate data analysis / interpretation skills may be required.

  • May be solicited during strategic planning period.
  • The responsibilities of this role do not include :

  • Financial accountability (e.g., does not involve budgeting responsibility).
  • Principal Duties & Responsibilities

  • Identifies complex defects or problems in products; brings them to the attention of project leads and works to resolve them.
  • Understands and independently applies moderately complex concepts related to product / process.
  • Provides input on improvements to the design and process of products.
  • Creates dashboards for quality metrics based on available data.
  • Measures the effectiveness of quality programs for established products or routine projects.
  • Applies knowledge of product development processes to execute the Internal Assessment Program with the supervision of more senior engineers.
  • Writes routine or standardized reports based on audits and other information about product development processes.
  • Presents results to immediate team.
  • Develops training material, process documents, and templates for ISO 9000 certification; delivers training for a single product or process.
  • Uses statistical analysis programs to manage quality metric data and conducts moderate to highly complex analyses on a single complex project.
  • Conducts research and investigation to find the cause of problems or flaws in products, independently; identifies possible solutions.
  • Physical Requirements

  • Frequently transports between offices, buildings, and campuses up to ½ mile.
  • Frequently transports and installs equipment up to 5 lbs.
  • Performs required tasks at various heights (e.g., standing or sitting).
  • Monitors and utilizes computers and test equipment for more than 6 hours a day.
  • Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.
  • Minimum Qualifications

    Education :

    Bachelors - Applied Sciences, Bachelors - Computer Science, Bachelors - Engineering, Bachelors - Information Systems

    Work Experiences :

    2+ years experience with data modeling in statistical software such as MS Excel, Minitab, etc., 2+ years Quality Engineering or Quality Assurance experience or related work experience.

    Certifications : Skills :

    Skills :

    Preferred Qualifications

    Education :

    Masters - Applied Sciences, Masters - Computer Science, Masters - Engineering, Masters - Information Systems

    Work Experiences :

    2+ years experience working in a large matrixed organization. ,4+ years Quality Engineering or Quality Assurance experience or related work experience.

    Certifications :

    Black Belt / Six Sigma certification - Any, Certified Quality Engineer (CQE) - ASQ, Certified Reliability Engineer (CRE) - ASQ

    Skills :

    Php Mysql, Python, QA Methodologies, SQL Script, Troubleshooting

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